2020 Forest River Surveyor recalls & complaints

1. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Forest River, Inc. (Forest River) is recalling certain 2020 Surveyor recreational trailers equipped with a specific 30K BTU furnace. The furnace may not have been properly secured inside the furnace cabinet, allowing it to move freely inside the cabinet.

What could happen: If the furnace moves within the cabinet, it may detach from the exhaust vent, possibly causing a build up of carbon monoxide inside the vehicle, increasing the risk of carbon monoxide poisoning or death.

The fix: Forest River will notify owners, and dealers will secure the furnace and verify the exhaust vent connections, free of charge. The recall began July 1, 2020. Owners may contact Forest River customer service at 1-574-642-3119 Option 2. Forest River's number for this recall is 47-1175.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 SURVEYOR.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 20V360000 (manufacturer code 47-1175).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-574-642-3119.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Forest River, Inc. (Forest River) is recalling certain 2020-2021 Surveyor Travel Trailers, model SVT296QBLE. The safety chains are insufficient for the trailer's Gross Vehicle Weight Rating (GVWR) and may break in the event of the trailer coming unhitched.

What could happen: If the vehicle trailer becomes detached from the tow-vehicle, the safety chains may break, leading to complete detachment and potential property damage, personal injury or a crash.

The fix: Forest River will notify owners, and a dealer or service center will replace the safety chains, free of charge. The recall began June 8, 2020. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 37-1170.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 SURVEYOR.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 20V297000 (manufacturer code 37-1170).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-574-642-3112.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Forest River, Inc. (Forest River) is recalling certain 2020 Surveyor trailers, model SVT33KFKDS. A fuse of the incorrect amperage was installed for the 12V refrigerator, potentially allowing the wiring to overheat.

What could happen: If the wiring overheats, an electrical short can occur, increasing the risk of a fire.

The fix: Forest River has notified owners, and dealers will replace the incorrect fuse with one of the correct amperage, free of charge. The recall began November 7, 2019. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's number for this recall is 37-1108.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 SURVEYOR.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 19V772000 (manufacturer code 37-1108).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-260-499-2100.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Forest River, Inc. (Forest River) is recalling certain 2019-2020 Surveyor, NO BO, Cherokee, R. POD, Clipper, Viking, Independence, Puma and East to West trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.

What could happen: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.

The fix: Forest River will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 20, 2020. Owners may contact Surveyor, NO BO, R. and POD customer service at 1-574-642-3119, Independence, Viking, and Clipper customer service at 1-269-467-4600, Puma customer service at -574-642-0606, East and…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 SURVEYOR.
2. Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 20V075000 (manufacturer code 51-1133).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-574-642-3119.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Body / structure (2), Unknown Or Other (2), Suspension (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.