2020 Forest River Puma recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Equipment
What's wrong, in plain English: A part or accessory supplied with the vehicle. Forest River, Inc. (Forest River) is recalling certain 2019-2020 Surveyor, NO BO, Cherokee, R. POD, Clipper, Viking, Independence, Puma and East to West trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
What could happen: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.
The fix: Forest River will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 20, 2020. Owners may contact Surveyor, NO BO, R. and POD customer service at 1-574-642-3119, Independence, Viking, and Clipper customer service at 1-269-467-4600, Puma customer service at -574-642-0606, East and…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 PUMA.
- Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 20V075000 (manufacturer code 51-1133).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-574-642-3119.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Summary: Forest River, Inc. (Forest River) is recalling certain 2019-2020 Surveyor, NO BO, Cherokee, R. POD, Clipper, Viking, Independence, Puma and East to West trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
Consequence: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.
Remedy: Forest River will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 20, 2020. Owners may contact Surveyor, NO BO, R. and POD customer service at 1-574-642-3119, Independence, Viking, and Clipper customer service at 1-269-467-4600, Puma customer service at -574-642-0606, East and West customer service at 1-574-264-6664 or Cherokee customer service at 1-877-426-5337. Forest River's number for this recall is 51-1133.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
What could happen: A loose wire can cause a short circuit, increasing the risk of a fire.
The fix: Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 PUMA.
- Book a repair at any authorized Forest River dealer. Quote NHTSA campaign 24V395000 (manufacturer code 51-1786).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-574-642-0588.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:CHARGER LOW VOLTAGE BATTERY
Summary: Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
Consequence: A loose wire can cause a short circuit, increasing the risk of a fire.
Remedy: Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2020 Forest River Puma owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Wheels / tires (3), Body / structure (2), Electrical system (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (6)
10/17/2023 · Wheels / tires
The contact owns a 2020 Forest River Puma RV. The contact stated that while driving at an undisclosed speed and hauling the RV trailer, he became aware that the rear driver's side tire was flat. The RV was taken to an independent mechanic, who determined that the flat tire was the result of a crack in the wheelbase of the wheel assembly. The RV was not repa…
06/10/2023 · Wheels / tires
Castle Rock ST 235/80R16 on the drivers side rear axle tire. I had just exited the interstate when the tire violently exploded. Debris from the side of the trailer and parts of the tire scattered across the opposing lane of traffic. Fortunately, no one was coming. This failure was harmful enough but would have been catastrophic for someone had this occurred…
08/01/2022 · Wheels / tires
3 wheels have had holes/cracks causing them to leak air. had a tire blow out which caused major damage to the rv
01/19/2022 · Body / structure
The contact owns a 2020 Forest River Palomino Puma travel trailer. The contact stated that there was brown water leaking from the roof into the ceiling light fixture and walls of the RV. The RV was taken to the dealer and diagnosed that the insulation caused the water to change to a brown color. The dealer replaced the wood on the walls of the RV; however,…
08/11/2021 · Body / structure
The contact owns a 2020 Forest River Puma RV. The contact stated while driving 70 mph, the structure underneath the trailer detached from the RV. The contact stated no warning light was illuminated. The contact stated he continued driving to his destination. The contact took the RV to an independent mechanic and was informed that the structure underneath th…
05/14/2021 · Electrical system · fire
THE CONTACT OWNED A 2020 FOREST RIVER PALOMINO PUMA 28BHSS TRAVEL TRAILER. THE CONTACT STATED THAT WHILE SHE AND HER TWO CHILDREN AND HUSBAND WERE SLEEPING, THE ELECTRICAL PANEL LOCATED IN THE CHILDREN'S ROOM INSIDE THE BUNKHOUSE CAUGHT FIRE. THE CONTACT'S HUSBAND WAS SLEEPING IN THE CHILDREN'S ROOM AND WAS AWAKEN BY THE FIRE. THE CONTACT'S HUSBAND THEN SCR…