RecallPlainVehicle recalls, explained in plain English

2023 Mitsubishi Outlander Sport recalls & complaints

2 recalls on file (2 high risk). Normal for this age of vehicle — just make sure they're done.
2recalls
2high risk
0stop-driving
7complaints

Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.

2 safety recalls, most serious first

High risk Campaign 23V345000 · announced 06/06/2023 (3 years ago)

1. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

The fix: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 OUTLANDER SPORT.
  2. Book a repair at any authorized Mitsubishi dealer. Quote NHTSA campaign 23V345000 (manufacturer code SR-23-001).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-888-648-7820.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number 25V369.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

High risk Campaign 25V369000 · announced 02/06/2025 (1 years ago)

2. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What could happen: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 OUTLANDER SPORT.
  2. Book a repair at any authorized Mitsubishi dealer. Quote NHTSA campaign 25V369000 (manufacturer code SR-25-001).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: BACK OVER PREVENTION:SOFTWARE
Summary: Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Notes:

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Owner complaints filed with NHTSA

7complaints
0crashes
0fires
0injuries
0deaths

Most complained-about parts: Backup camera (3), Electrical system (3), Brakes (3), Unknown Or Other (2), Transmission / drivetrain (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.

Read recent complaints (7)

05/30/2026 · Backup camera
The rear backup camera on this vehicle is excessively dim and difficult to see under normal daylight and ambient lighting conditions. The camera image is so dark that it significantly impairs the ability to detect obstacles, pedestrians, and other hazards behind the vehicle when reversing. This is a safety defect because the backup camera is federally-manda…

05/15/2026 · Transmission / drivetrain
Each time for the last year and a half that I have taken my car in for service or just stopped in and showed them that my radio is saying overheated current, they would test it and say that they couldn't recreate the error despite me showing that it would not connect my phone to the car or charge. I also reported having a random warning that my car was unle…

07/30/2025 · Electrical system
I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was dri…

06/23/2024 · Electrical system
Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehi…

11/02/2023 · Backup camera
The contact owns a 2023 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds the warning message "Camera is not Connected" was randomly displayed. Additionally, while in reverse in the daytime, the back over prevention camera image was extremely distorted in bright sunlight. The vehicle was taken to the local dealer who stated…

07/08/2023 · Unknown Or Other
Back up camera blurry in day time can't see what's behind you clearly when in reverse that's dangerous took Back to dealership said nothing was wrong no accident

04/14/2023 · Brakes
The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.

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