2021 Mercedes-Benz Sprinter 2500 Crew Van (lwb) recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
Recalls: check by VIN
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- 2021 Mercedes-Benz Sprinter 2500 Crew Van (lwb) owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (9), Forward Collision Avoidance (9), Brakes (8), Lane Departure (7), Unknown Or Other (6).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
06/17/2026 · Steering
2020 Mercedes-Benz Sprinter. When the right turn signal is activated and the steering wheel is turned right, the windshield wipers activate unexpectedly. Diagnostic codes B230015 and B230615 are stored, indicating windshield wiper switch and wipe/wash malfunction. Concern appears related to the steering column multifunction switch/module. This affects drive…
04/06/2026 · Lights
I am a Amazon driver and my dsp makes us drive with very bad safety hazards on the vehicle the step up platform on the vehicle is broken brakes are terrible and the airbag sensors and tire pressure sensors are not working and very bad.
04/01/2026 · Steering · crash
Got in a serious accident due to the crosswind assist malfunctioning totalled car and got tickets for bad driving when it wasnt my fault the car took control and I couldn't halo what happended - they arrested me thinking i was drunk (dont drink) it was a nighmare help!!!! I have court 4/29 - this is very time senansative!
01/06/2026 · Electrical system
Following Jayco and Entegra instructions, I delivered my coach to Blue Compass RV. It has now been more than SIX MONTHS out of service. Jayco Pre-Authorization has denied the required battery replacement and referred me to the battery manufacturer, even though Entegra bulletins and recall procedures identify and correct the conditions that caused the damage…
10/18/2025 · Body / structure
Sprinter hood came unlatched and flew up smashing the windshield. Luckily we were able to pull over safely.
10/15/2025 · Unknown Or Other
While driving in the freeway, the crosswind assist feature over-engaged and skewed the vehicle dangerously while also drastically slowing the vehicle and causing a hazardous near collision with the following vehicle. The system is way too aggressive and cannot be turned off or desensitized.
10/06/2025 · Electrical system
I had the same issues as identified in a current recall entitled: Model 907 Sprinter. Model Year 2019-2022 Update Instrument Cluster Software. In my case the instrument cluster remained non-functional upon vehicle start-up exactly like the recall with an added problem of the ignition push button would not shut off the vehicle. I was left with a vehicle…
08/26/2025 · Transmission / drivetrain
CRITICAL SAFETY CONCERN: Vehicle shifts into NEUTRAL during normal start sequence, could roll over passengers. Component of concern: Electronic "Wiper" stalk shifter is easily shifted into NEUTRAL during normal start sequence. Problem encountered several times in our 2021 Mercedes Sprinter- the stalk shifter is located directly in front of the "START/STOP"…