2021 Mercedes-Benz Sprinter 1500 Passenger recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
Recalls: check by VIN
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- 2021 Mercedes-Benz Sprinter 1500 Passenger owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Forward Collision Avoidance (3), Vehicle Speed Control (2), Transmission / drivetrain (2), Unknown Or Other (2), Brakes (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
09/02/2024 · Vehicle Speed Control
The Distronic Cruise Control stops working and then will start working again several times on long trips. After research it appears if the radar doesn't detect anything in front of your vehicle for an hour it thinks it is inoperable and and shuts the Distronic Cruise Control off and it cannot be reengaged. If it detect a vehicles in front of you for four…
08/12/2024 · Transmission / drivetrain
Vehicle is unable to move apparently because of a design flaw that allows water to travel down cables into the EIS as described here [XXX] and here [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
06/07/2024 · Vehicle Speed Control
On long trips (when you need cruise control the most) the adaptive cruise control will (seemingly at random) stop working with a warning about the active distance assist and active brake assist. It has happened in all situations from heavy traffic to long distances of no other cars on the road. It stays non-functional for anywhere from a few minutes to se…
09/29/2023 · Engine
Fuel pump recall July 5. No resolution. Vehicle deemed unsafe per recall. Please advise. Have contacted Mercedes Benz and also local dealer. No resolution at this time. What are the next steps?
09/15/2023 · Unknown Or Other
This recall has been outstanding since July. It is now 2 months later and there is no remedy or repair noted for this safety concern. What are the next steps for resolution of this situation?
03/27/2023 · Brakes
The contact's husband owns a 2021 Mercedes Benz Sprinter 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light was illuminated. The vehicle was taken to the dealer, where the brakes and brakes rotors were serviced; however, the failure recurred. The vehicle was taken back to the dealer, where the brakes and brakes rotors…
06/30/2022 · Unknown Or Other
2021 MERCEDES BENZ SPRINTER. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.
02/19/2022 · Brakes · crash
On UPWARD slope in 4WD on icy intersection ,proceeding less than 5 mph, emergency braking as a car dead stopped at intersection on green light, hit brakes hard and brake pedal and gas pedal both engaged,, van kept moving forward,, pumped once same effect, ran in to rear of stopped car at 2-3 mph.. I was wearing work boots and gas pedal and brake pedal bo…