2022 Kia Sorento Hybrid recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Trailer Hitches
What's wrong, in plain English: A vehicle part that may fail. Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, whic…
What could happen: A fire while parked or driving can increase the risk of injury.
The fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1…
What to do
- Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2022 SORENTO HYBRID.
- Book a repair at any authorized Kia dealer. Quote NHTSA campaign 22V703000 (manufacturer code SC249).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-333-4542.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: TRAILER HITCHES
Summary: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What could happen: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2022 SORENTO HYBRID.
- Book a repair at any authorized Kia dealer. Quote NHTSA campaign 23V610000 (manufacturer code SC280).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-333-4542.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
3. Seat belts
What's wrong, in plain English: Seat belts may not hold you in a crash. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
What could happen: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
The fix: Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC231. This recall is replaced by NHTSA recall number 22V-447. Vehicles already repaired under this reca…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2022 SORENTO HYBRID.
- Book a repair at any authorized Kia dealer. Quote NHTSA campaign 22V127000 (manufacturer code SC231).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-333-4542.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEAT BELTS:FRONT
Summary: Kia Motors America (Kia) is recalling certain 2022 Sorento Hybrid and Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Remedy: Dealers will replace the seatbelt pretensioner(s), free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC231. This recall is replaced by NHTSA recall number 22V-447. Vehicles already repaired under this recall will need to have the new remedy completed.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
4. Seat belts
What's wrong, in plain English: Seat belts may not hold you in a crash. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
What could happen: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
The fix: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repai…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2022 SORENTO HYBRID.
- Book a repair at any authorized Kia dealer. Quote NHTSA campaign 22V447000 (manufacturer code SC241).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-333-4542.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEAT BELTS:FRONT
Summary: Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2022 Kia Sorento Hybrid owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (4), Engine (2), Transmission / drivetrain (2), Vehicle Speed Control (2), Unknown Or Other (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
05/09/2025 · Wheels / tires
My vehicle has a breaking issue. When breaking the breaks either hard break or get sticky and grab, release, and grab. This is scary. Sometimes you are slowing down on a 55MPH road and suddenly you hard break even though you weren’t slamming down on the breaks! I have almost been rear ended multiple times. The problem has been reproduced by myself, a few fr…
01/29/2025 · Airbags
I took my car into Winn Kia dealership in Fremont, Ca to have my recall completed which entailed seat belts and airbags. They claimed to have completed the recall and gave me my car back a few days later. A month or so later, they called and ask me to bring my car in so they could complete. After back and forth, they couldn’t confirm if the recalls were don…
12/02/2024 · Trailer Hitches
The contact owns a 2022 Kia Sorento Hybrid. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, First Team Kia (4834A Bridge Rd, Suffolk, VA 23435, (757)260-3590). The vehicle was not…
11/12/2024 · Electrical system
The contact owns a 2022 Kia Sorento Hybrid. The contact stated that while operating the vehicle, the message "Battery Not Fully Charged" was displayed. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine wiring harness was faulty and needed to be replaced…
10/23/2024 · Engine
The vehicle's oil was changed at Transitowne Kia of West Seneca, NY on 10/19/24 with 19,576 on the odometer. During the oil change, a Kia multi-point inspection was performed. No leaks or other concerns were found. On [XXX] with around 19,596 on the odometer while driving on [XXX] the vehicle experienced a sudden loss of power accompanied by grinding noises…
08/14/2024 · Electrical system
The contact owns a 2022 Kia Sorento Hybrid. The contact stated that after purchasing the vehicle brand new, the contact became aware that the maximum battery charge was 60-70 percent. The vehicle was taken to the dealer, where it was test-driven, and the battery was charged. The dealer confirmed the failure and reported the failure to the manufacturer. The…
08/02/2024 · Visibility (wipers / glass)
The contact owns a 2022 Kia Sorento Hybrid. The contact stated that after closing the front driver's side door, the rear windshield inadvertently shattered. The glass shards from the rear windshield fell inside the vehicle, but the contact was not injured. The contact stated that there was no impact to the vehicle to cause the rear windshield to shatter. Th…
06/24/2024 · Electrical system · fire
The contact owned a 2022 Kia Sorento. The contact stated while the vehicle was parked overnight and the following morning it was driven a short distance to pick up their children, upon arrival the vehicle was parked in the garage and all the occupants exited, it caught on fire. No injuries were sustained. There was no property damage to the residence. No wa…