2014 Ford Transit Connect recalls & complaints

1. Visibility (wipers / glass)

What's wrong, in plain English: You may not be able to see the road clearly. An improper bond may exist between the panoramic roof and the vehicle body, which may result in the panel separating from the vehicle.

What could happen: Panoramic roof panel separation while driving can increase the risk of an injury or crash.

The fix: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. This recall is an expansion of NHTSA recall number 16V-695. Owner notification letters were mailed January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 21V977000 (manufacturer code 16S35).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Visibility (wipers / glass)

What's wrong, in plain English: You may not be able to see the road clearly. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

What could happen: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

The fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 20V260000 (manufacturer code 20S22).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. 5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

What could happen: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

The fix: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 21V376000 (manufacturer code 21S24).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. In the affected vehicles, the upper seat belt bolts may have been improperly torqued, allowing them to loosen over time.

What could happen: If the seat belt anchorage fasteners loosen over time, there is an increased risk of personal injury in the event of a crash.

The fix: Ford will notify owners, and dealers will replace the original seatbelt fasteners with properly torqued fasteners, free of charge. The recall began March 26, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S03.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 15V050000 (manufacturer code 15S03).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Engine

What's wrong, in plain English: Engine problems range from stalling to fire. 6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

What could happen: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

The fix: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 17V209000 (manufacturer code 17S09).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Visibility (wipers / glass)

What's wrong, in plain English: You may not be able to see the road clearly. The panoramic roof panel may have an inadequate bond to the vehicle, possibly resulting in the panel separating from the vehicle.

What could happen: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of a crash.

The fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 16V695000 (manufacturer code 16S35).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

What could happen: If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

The fix: Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 15V406000 (manufacturer code 15C03).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Body / structure

What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. The affected vehicles are equipped with sliding door panels that may have an improper bond strength between the plastic panel and paint primer. This could cause the door panel to separate from the vehicle while driving.

What could happen: If the plastic sliding door panel separates while driving, it can increase the risk of a vehicle crash.

The fix: Ford will notify owners, and dealers will reinstall the panel with proper materials, free of charge. The recall began January 28, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S26.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V777000 (manufacturer code 14S26).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactur…

What could happen: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

The fix: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 15V005000 (manufacturer code 14S30).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The affected vehicles may have a brake reservoir cap that does not have the required text advising owners which brake fluid the vehicle uses. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 135, "Light Vehicle Brake Systems."

What could happen: Without the correct brake reservoir label on the cap someone may add the wrong brake fluid, causing damage to the brake system seals, resulting in brake fluid leaks, lengthened stopping distances and increasing the risk of a crash.

The fix: Ford has notified owners. Dealers will replace the brake reservoir cap with a correct one, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14C06.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V406000 (manufacturer code 14C06).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-392-3673.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. In the affected vehicles, the fuel and vapor lines may have been incorrectly installed in the engine compartment, allowing the two lines to make contact.

What could happen: Contact between the two lines may result in abrasion and a fuel leak. A fuel leak in the presence of an ignition source increases the risk of a fire.

The fix: Ford has notified owners, and dealers will inspect the fuel line routing. If the fuel line has been routed incorrectly, it will be replaced and routed correctly. These repairs will be made free of charge. The recall began on November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's num…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V703000 (manufacturer code 14S24).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

12. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The bushing that attaches the shifter cable to the transmission may degrade or detach.

What could happen: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

The fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were m…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 22V413000 (manufacturer code 22S43).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

13. Latches / locks

What's wrong, in plain English: Doors, hood or trunk may open unexpectedly. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

What could happen: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

The fix: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the l…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 20V331000 (manufacturer code 20S30).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

14. Latches / locks

What's wrong, in plain English: Doors, hood or trunk may open unexpectedly. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

What could happen: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

The fix: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 16V643000 (manufacturer code 16S30).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

15. Latches / locks

What's wrong, in plain English: Doors, hood or trunk may open unexpectedly. The front door latch pawl may crack and prevent the door from latching.

What could happen: An unlatched door can open while driving, increasing the risk of injury.

The fix: Dealers will inspect and replace the front door latches as necessary, free of charge.  Owner notification letters were mailed February 2, 2024.  Owners may contact Ford customer service 1-866-436-7332.  Ford's number for this recall is 23S36.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 TRANSIT CONNECT.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 23V502000 (manufacturer code 23S36).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Body / structure (28), Unknown Or Other (23), Electrical system (18), Latches / locks (14), Fuel system (13).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.