2013 Ford Transit Connect recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. 5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
What could happen: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The fix: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 TRANSIT CONNECT.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 21V376000 (manufacturer code 21S24).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-436-7332.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary: Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Engine
What's wrong, in plain English: Engine problems range from stalling to fire. 6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
What could happen: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
The fix: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 TRANSIT CONNECT.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 17V209000 (manufacturer code 17S09).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-436-7332.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ENGINE AND ENGINE COOLING:ENGINE
Summary: Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Consequence: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The bushing that attaches the shifter cable to the transmission may degrade or detach.
What could happen: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were m…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 TRANSIT CONNECT.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 22V413000 (manufacturer code 22S43).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-436-7332.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
4. Equipment
What's wrong, in plain English: A part or accessory supplied with the vehicle. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after…
What could happen: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The fix: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 TRANSIT CONNECT.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V706000 (manufacturer code 14E-041).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-639-5438.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EQUIPMENT ADAPTIVE/MOBILITY
Summary: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2013 Ford Transit Connect owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (7), Engine (5), Body / structure (4), Electrical system (3), Brakes (3).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
03/25/2024 · Suspension
The Front Suspension Subframe Crossmember had rusted though and the front tires become out of alignment SUDDENLY causing the vehicle to veer of course. The vehicle is then disabled and must be towed and the Front Suspension Subframe Crossmember has to be replaced.
06/12/2023 · Transmission / drivetrain
Power transmission failure due to electrical issues. 63k miles only.
07/14/2022 · Transmission / drivetrain
Transmission. I was driving down the road in my Ford transit going 65 miles an hour I I started to have major transmission problems from traffic slow down so I slow down with it down to 30 miles an hour after doing so traffic sped back up and I could not get out of third gear when I realized how fast I was going in third gear and it would not shift, I trie…
07/12/2022 · Transmission / drivetrain · crash
The Transit was parked on a slope and was in "Park", but it rolled back down the slope and hit a parked car.
06/23/2022 · Latches / locks
The contact owns a 2013 Ford Transit Connect. The contact stated while driving 35 MPH, the front driver’s side door was unlatched independently. The contact stated no warning light was illuminated. The contact stated the front driver’s side door also failed to latch. The contact called the local dealer and made them aware of the failure. The vehicle was not…
04/21/2022 · Electrical system
The muffler split open most likely from a clog. Because of that, the exhaust was directed toward the floor of the truck instead of going out of the muffler. As a result, it burnt through the heat shield, the back of the truck, melted the wiring harness, and burned a hole straight through the fuel tank. A mechanic took out the fuel tank and when it was being…
09/11/2020 · Unknown Or Other
I TURNED ON MY REAR DEFROST THIS MORNING. LEFT MY DRIVEWAY AND GOT MAYBE A HALF MILE AND HEARD A LOUD POP NOISE. IT BLEW A HOLE OUT OF MY BACK DOOR ON PASSENGER SIDE. I MEAN IT BLEW A HOLE OUT OF IT. I HAVE SEEN ONLINE THAT THIS HAS HAPPENED TO SEVERAL PEOPLE WITH THIS VEHICLE.THE REAR DEFROST BLEW A HOLE IN MY WINDOW! I WAS DRIVING DOWN THE ROAD WHEN THIS…
09/10/2020 · Seat belts
TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE PASSENGER'S SIDE SEAT BELT LOCKED IN PLACE WITH NO ROOM TO MOVE, MAKING IT FEEL LIKE THE PASSENGER WOULD BE STRANGLED. THE CONTACT CALLED HASSETT FORD LOCATED AT 3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800, AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANU…