RecallPlainVehicle recalls, explained in plain English

2013 Ford E-250 recalls & complaints

10 recalls on file (2 high risk). Normal for this age of vehicle — just make sure they're done.
10recalls
2high risk
0stop-driving
11complaints

Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.

10 safety recalls, most serious first

High risk Campaign 14V097000 · announced 04/03/2014 (12 years ago)

1. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.

What could happen: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.

The fix: Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 E-250.
  2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V097000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-855-526-3400.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: FUEL SYSTEM, OTHER:STORAGE
Summary: Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
Consequence: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
Remedy: Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 14V232000 · announced 02/05/2014 (12 years ago)

2. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. WMK Inc., doing business as Mobility Works, Inc. (Mobility), is recalling certain model year 2013-2014 Mobility-modified Ford E-150, and E-250 transit buses manufactured December 1, 2013, through January 4, 2014, and equipped with certain Ricon S series and K series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

What could happen: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.

The fix: Mobility will notify owners, and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall began on June 4, 2014. Owners may contact Mobility customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 E-250.
  2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V232000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-769-8267.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: EQUIPMENT ADAPTIVE/MOBILITY
Summary: WMK Inc., doing business as Mobility Works, Inc. (Mobility), is recalling certain model year 2013-2014 Mobility-modified Ford E-150, and E-250 transit buses manufactured December 1, 2013, through January 4, 2014, and equipped with certain Ricon S series and K series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
Remedy: Mobility will notify owners, and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall began on June 4, 2014. Owners may contact Mobility customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Moderate Campaign 19V125000 · announced 26/02/2019 (5 years ago)

3. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

What could happen: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.

The fix: New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 E-250.
  2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 19V125000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-322-2884.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: EQUIPMENT ADAPTIVE/MOBILITY
Summary: New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
Remedy: New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Moderate Campaign 16V350000 · announced 24/05/2016 (8 years ago)

4. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

What could happen: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of…

The fix: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 E-250.
  2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 16V350000 (manufacturer code 16E-020).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-886-9247.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: EQUIPMENT ADAPTIVE/MOBILITY
Summary: New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Moderate Campaign 15V763000 · announced 17/11/2015 (10 years ago)

5. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot…

What could happen: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowe…

The fix: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists c…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 E-250.
  2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 15V763000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-877-777-5438.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: EQUIPMENT ADAPTIVE/MOBILITY
Summary: Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Moderate Campaign 14V584000 · announced 23/09/2014 (10 years ago)

6. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

What could happen: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

The fix: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-52…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 E-250.
  2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V584000 (manufacturer code Ricon2014).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-527-7477.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: EQUIPMENT ADAPTIVE/MOBILITY
Summary: National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Moderate Campaign 15V779000 · announced 20/11/2015 (10 years ago)

7. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

What could happen: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

The fix: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-8…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 E-250.
  2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 15V779000 (manufacturer code 15E-068).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-866-9247.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: EQUIPMENT ADAPTIVE/MOBILITY
Summary: New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Moderate Campaign 15V729000 · announced 04/11/2015 (11 years ago)

8. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

What could happen: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

The fix: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 E-250.
  2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 15V729000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-769-8267.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: EQUIPMENT ADAPTIVE/MOBILITY
Summary: MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Moderate Campaign 14V617000 · announced 03/10/2014 (12 years ago)

9. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The platform side plate of the affected wheelchair lifts may crack.

What could happen: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

The fix: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 E-250.
  2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V617000 (manufacturer code 14E-041).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-886-9247.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: EQUIPMENT ADAPTIVE/MOBILITY
Summary: New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Moderate Campaign 14V706000 · announced 05/11/2014 (12 years ago)

10. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after…

What could happen: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

The fix: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2013 E-250.
  2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 14V706000 (manufacturer code 14E-041).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-639-5438.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: EQUIPMENT ADAPTIVE/MOBILITY
Summary: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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Owner complaints filed with NHTSA

11complaints
1crashes
0fires
0injuries
0deaths

Most complained-about parts: Wheels / tires (4), Fuel system (2), Unknown Or Other (1), Engine (1), Vehicle Speed Control (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.

Read recent complaints (8)

02/09/2024 · Unknown Or Other
HELLO I HAVE THIS 2013 FORD E250 VAN AND ITS STOP DRIVING AND TRANSMISSION STOP WORKING IN THE MIDDLE OF THE ROAD AND THERE IS A LINK SAY ITS HAS RECALL ON SAME PROBLEM LISTED ON RECALL BUT TODAY I WENT TO FORD DEALER AND THEY LOOK AND SAY THERE IS NO RECALL ON TRANSMISSION ISSUE PLEASE READ THIS LISTED ABOUT TRANSMISSION PLEASE HELP : 2009-2016 Ford Econ…

02/14/2023 · Engine
The vehicle Blew a spark plug while driving. It took place right as I attempted to accelerate up to highway speed of 50 MPH. When I had it checked the mechanic said the number 3 plug was blown out and I had a busted injector. Vehicle mileage is 164k. The repair was over $1100.00 with none being covered under my full coverage insurance policy. I need to le…

02/16/2022 · Vehicle Speed Control · crash
The contact owns a 2013 Ford E-250. The contact stated that while driving at a very low rate of speed while approaching a stoplight the driver depressed the brake pedal to stop and the vehicle erroneously accelerated forward and crashed into the rear of a second vehicle. During the incident, no injuries were reported and no police report was taken. The vehi…

11/17/2021 · Wheels / tires
The contact owns a 2013 Ford E-250 equipped with Cooper Tires, Tire Line: Discoverer A/T, Tire Size: 245/75/16, DOT Number: (N/A). The contact stated that while he was inspecting the rear tires, he noticed that the tires were cracked with tread separation. The contact called a tire shop and the tires were replaced with another brand of tires. The manufactu…

09/29/2020 · Fuel system
TL* THE CONTACT OWNS 2013 FORD E-250. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THERE WAS A LEAK AT THE FUEL RELAY PRESENT AFTER AT START-UP. THE CONTACT WAS INFORMED THAT THE FUEL RELAY NEEDED TO BE REPLACED. GERMAIN FORD…

09/01/2020 · Lights
MY HEADLIGHTS AND TAIL LIGHTS JUST COME ON ALL BY THEMSELVES, OR IF YOU OPEN OR CLOSE THE DOORS---THEY COME ON OR GO OFF. REALLY SCARY STUFF.I TOOK THE COVER OFF, AND THERE IS WATER INSIDE THE REAR LIGHTS. I HAD THIS SAME PROBLEM ON MY F-150 TRUCK IN 1998. WHY HASNT FORD FIXED THIS PROBLEM BY NOW???

08/11/2020 · Wheels / tires
ON 3/17/2014 WE HAD 4 2-LT225/75R16E HT 701 115S BW SENTINEL INSTALLED ON OUR VAN BY BIG BRAND TIRE & SERVICE IN LOMPOC CA. THESE TIRES ARE RATED FOR 50,000 MILES. WE HAVE DRIVEN ABOUT 13,000 MILES. ON 8/6/2020 WE WERE DRIVING FROM WA TO SOUTHERN CA. THE RIGHT REAR TIRE STARTED GOING FLAT WHILE DRIVING. WE HAD AAA INSTALL THE SPARE AND WE CONTINUED ON…

07/21/2017 · Body / structure
DRIVER'S SIDE DOOR LATCH IS BROKEN. DOOR WILL NOT REMAIN CLOSED WHICH IS A SAFETY ISSUE. THE PROBLEM STARTED ABOUT A WEEK AGO, WHILE THE VEHICLE WAS STATIONARY AND HAS GOTTEN PROGRESSIVELY WORSE. NOW THE LATCH DOES NOT ENGAGE AT ALL SO THE VEHICLE CAN NOT BE USED. IT IS A COMPANY MAIL VAN AND IS IN THE PROCESS OF BEING REPAIRED.

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