2022 Chevrolet Express Passenger 3500 - 15 Passenger recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
What could happen: Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
The fix: Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this re…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2022 EXPRESS PASSENGER 3500 - 15 PASSENGER.
- Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 24V839000 (manufacturer code N242471620).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-988-7267.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
Summary: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Consequence: Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Remedy: Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2022 Chevrolet Express Passenger 3500 - 15 Passenger owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (2), Transmission / drivetrain (2), Engine (2), Airbags (1), Brakes (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (7)
07/02/2026 · Airbags · crash
Vehicle was in direct head on accident and air bags were not deployed.
10/21/2025 · Electrical system
I have 2023 Jayco Redhawk SE mounted on a Chevy Express 4500 Cutaway chassis with only 5300 miles on it. Chevrolet dealer ran diagnostics and replaced an ABS sensor which had no impact on the problem. I have an appointment to have it looked at by another dealership recommended by Chevy Customer Service. It is not safe to drive, going up straight steep g…
09/15/2025 · Transmission / drivetrain
The contact's sister-in law owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at approximately 60 MPH, the check engine warning illuminated, and the vehicle lost automotive power. The contact stated that his sister-in-law had also experienced the failure while driving. The contact was able to drive the vehicle back to the residence…
01/16/2025 · Electrical system
THE VAN HAS A ELECTRICAL ISSUE . ALL THE VAN DOORS UNLOCK AND LOCK.. WHEN I AM DRIVING THE VAN THE LOCKS UNLOCK AND LOCK 5 TIMES IN 2 BLOCKS. WHEN THE VAN IS PARKED AND ENGINE IS OFF AND NO KEY IN THE IGNITION THE LOCKS STILL UNLOCK AND LOCK. I TOOK IT TO MY CHEVY DEALER 3 DAYS AGO TO HAVE THE ELECTRICAL ISSUE DIAGNOSED AND FIXED. MY VAN IS STILL SITTING AT…
01/06/2025 · Transmission / drivetrain
The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while driving at 60 MPH, the vehicle jerked forward. There was no warning light illuminated. The contact stated that the failure had occurred approximately 13-14 times. The vehicle was then taken to the dealer, and the contact was informed that there were metal shavings inside the transmis…
09/10/2024 · Body / structure
The contact owns a 2023 Gulf Stream Conquest built on a 2022 Chevrolet Express Chassis. The contact received notification of NHTSA Campaign Number: 23V231000 (Latches/Locks/Linkages, Structure); that was misplaced. The contact stated that the entry door latch had failed, and the door could only be locked or unlocked from the outside. The contact stated that…
06/21/2023 · Engine · fire
The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud…