2023 Toyota Crown Hybrid recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
4 safety recalls, most serious first
1. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. Due to insufficient laser welding, the camera cases may separate, allowing water to leak into the cameras and short circuit. The rearview and front view camera images may not appear on the displays or display a distorted image.
What could happen: A rearview camera that does not display an image can reduce the driver's view, increasing the risk of a crash.
The fix: Dealers will inspect and replace the rearview and frontview cameras as necessary, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB08 and 24TA08.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 CROWN HYBRID.
- Book a repair at any authorized Toyota dealer. Quote NHTSA campaign 24V442000 (manufacturer code 24TB08 and 24TA08).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-331-4331.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Crown vehicles equipped with rearview and/or frontview cameras. Due to insufficient laser welding, the camera cases may separate, allowing water to leak into the cameras and short circuit. The rearview and front view camera images may not appear on the displays or display a distorted image.
Consequence: A rearview camera that does not display an image can reduce the driver's view, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview and frontview cameras as necessary, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB08 and 24TA08.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
2. Equipment
What's wrong, in plain English: A part or accessory supplied with the vehicle. Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessor…
What could happen: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 CROWN HYBRID.
- Book a repair at any authorized Toyota dealer. Quote NHTSA campaign 24V548000 (manufacturer code 24R2).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-444-1074.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EQUIPMENT:OTHER:LABELS
Summary: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
3. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
What could happen: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
The fix: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent,…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 CROWN HYBRID.
- Book a repair at any authorized Toyota dealer. Quote NHTSA campaign 25V595000 (manufacturer code 25TB08 and 25TA08).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-331-4331.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Consequence: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Notes:
4. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What could happen: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 CROWN HYBRID.
- Book a repair at any authorized Toyota dealer. Quote NHTSA campaign 25V744000 (manufacturer code 25TB13 and 25LB06).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-331-4331.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Portable jump starter
- 2023 Toyota Crown Hybrid owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (7), Engine (5), Unknown Or Other (5), Body / structure (4), Electrical system (3).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
08/31/2026 · Body / structure
lower exterior door molding panels completely detach and fly off the vehicle at highway speeds due to a failure of the factory plastic mounting clips, creating an immediate road debris hazard for vehicles traveling behind me.
07/03/2026 · Transmission / drivetrain
When driving the vehicle under normal load and conditions, after coming to a complete stop- then trying to accelerate to take a turn or move forward- the vehicle begins to proceed then suddenly stops moving or accelerating. Twice now I have almost been T Boned. Once when leaving my neighborhood and trying to proceed onto the main 45mph country road, most re…
04/23/2026 · Engine
See attached document for complaint.
01/30/2026 · Backup camera
Issue with Rear Camera not turning off when car is placed in Drive. notified Toyota Corp twice and dealership about this issue. There is a total loss of multimedia display when this happens. When I put the car in Park turn off the the car and restart the rear camera turns off. I have notified Toyota twice about this issue. The response I get from the dealer…
12/31/2025 · Electrical system
The contact owns a 2023 Toyota Crown. The contact stated that the instrument panel screen had turned blank. The contact received the recall notification of NHTSA Campaign Number: 25V595000(Electrical System). The vehicle was taken to the local dealer, who confirmed that the recall remedy parts were not available. The contact was advised to trade the vehic…
12/17/2025 · Electrical system
The contact owns a 2023 Toyota Crown. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not mad…
08/18/2025 · Unknown Or Other
When at a stop and making a right turn the vehicle shudders or lags when I push the gas. This is consistent with another case I found on the internet 11595863. I have taken it to the dealership 3 times since purchase. The last time they reset software but I am afraid to drive it because the reset the software the first time.
08/07/2025 · Body / structure
With an odometer reading of 39000 miles, a piece of trim, the piece in front of the hood, flew up and the clips are broken. This happened while driving at 83mph on an interstate.