2020 Tesla Model Y recalls & complaints

1. Electrical system — software update

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

What could happen: Failing to stop at a stop sign can increase the risk of a crash.

The fix: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. The front and rear suspension knuckles may fracture, causing the suspension links to separate.

What could happen: Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.

The fix: Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. Book a repair at any authorized Tesla dealer. Quote NHTSA campaign 21V912000 (manufacturer code SB-21-31-004).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

What could happen: A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.

The fix: Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. Book a repair at any authorized Tesla dealer. Quote NHTSA campaign 21V835000 (manufacturer code SB-21-31-003).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Electrical system — software update

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

What could happen: The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.

The fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Lights — software update

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

What could happen: Trailer brake lights that fail to illuminate during braking increase the risk of a crash.

The fix: Tesla will notify owners, and has released the firmware update over-the-air (OTA) to vehicles as of September 23, 2020. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-00-002.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

What could happen: Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.

The fix: Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for thi…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. Book a repair at any authorized Tesla dealer. Quote NHTSA campaign 21V387000 (manufacturer code SB-21-33-002).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Forward Collision Avoidance — software update

What's wrong, in plain English: A vehicle part that may fail. Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

What could happen: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

The fix: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Suspension

What's wrong, in plain English: Parts can break and cause loss of control. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.

What could happen: A detached upper control arm can cause the wheels to lean in or out, decreasing the driver's ability to steer and increasing the risk of a crash.

The fix: Tesla will notify owners, and dealers will inspect, and as necessary, tighten the bolts, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-31-012.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. Book a repair at any authorized Tesla dealer. Quote NHTSA campaign 20V709000 (manufacturer code SB-20-31-012).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Electrical system — software update

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

What could happen: Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.

The fix: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Electrical system — software update

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

What could happen: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

The fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's numbe…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Electrical system — software update

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

What could happen: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

The fix: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

12. Lights — software update

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. One or both taillights may intermittently fail to illuminate.

What could happen: A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.

The fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

13. Steering — software update

What's wrong, in plain English: If steering fails you can lose control of the car. Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to…

What could happen: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

The fix: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

14. Electrical system — software update

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance…

What could happen: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

The fix: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

15. Electrical system — software update

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

What could happen: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

The fix: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

16. Forward Collision Avoidance — software update

What's wrong, in plain English: A vehicle part that may fail. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

What could happen: Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

The fix: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

17. Seat belts — software update

What's wrong, in plain English: Seat belts may not hold you in a crash. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

What could happen: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

The fix: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

18. Latches / locks — software update

What's wrong, in plain English: Doors, hood or trunk may open unexpectedly. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

What could happen: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

The fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

19. Wheels / tires — software update

What's wrong, in plain English: A wheel or tire can fail while driving. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

What could happen: Driving with improperly inflated tires increases the risk of a crash.

The fix: Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

20. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What could happen: A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

The fix: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. Book a repair at any authorized Tesla dealer. Quote NHTSA campaign 26V283000 (manufacturer code SB-26-00-001).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

21. Lights

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

What could happen: Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.

The fix: Tesla Service will replace the headlights, free of charge. Interim owner notification letters explaining the safety risk were be mailed October 3, 2026. Another notice will be sent once the repair becomes available. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. Book a repair at any authorized Tesla dealer. Quote NHTSA campaign 26V507000 (manufacturer code SB-24-17-003).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

22. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

What could happen: An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.

The fix: Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-2…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. Book a repair at any authorized Tesla dealer. Quote NHTSA campaign 21V389000 (manufacturer code SB-21-20-001).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

23. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.

What could happen: Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.

The fix: Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. Book a repair at any authorized Tesla dealer. Quote NHTSA campaign 21V388000 (manufacturer code SB-21-20-002).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

24. Visibility (wipers / glass) — software update

What's wrong, in plain English: You may not be able to see the road clearly. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

What could happen: A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

The fix: Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 MODEL Y.
2. This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-877-798-3752.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Forward Collision Avoidance (107), Unknown Or Other (57), Vehicle Speed Control (37), Brakes (36), Suspension (31).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.