2020 Porsche 911 Carrera recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
5 safety recalls, most serious first
1. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The bolts connecting the driveshaft to the wheel hub may not have been properly tightened.
What could happen: If the driveshaft disconnects from the wheel hub, it can increase the risk of crash.
The fix: Porsche will notify owners, and dealers will properly tighten the driveshaft connection to the wheel hub, free of charge. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB2.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 911 CARRERA.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 19V445000 (manufacturer code AKB2).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-767-7243.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN:AXLE HUBS
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 911 GT2 RS and 2020 911 Carrera S Coupe vehicles. The bolts connecting the driveshaft to the wheel hub may not have been properly tightened.
Consequence: If the driveshaft disconnects from the wheel hub, it can increase the risk of crash.
Remedy: Porsche will notify owners, and dealers will properly tighten the driveshaft connection to the wheel hub, free of charge. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB2.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Brakes
What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The pressure input rod connection on the brake booster may be loose and could detach.
What could happen: A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.
The fix: Dealers will repair or replace the brake booster as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB9.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 911 CARRERA.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 21V697000 (manufacturer code AMB9).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-767-7243.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 911 Carrera and Taycan vehicles. The pressure input rod connection on the brake booster may be loose and could detach.
Consequence: A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.
Remedy: Dealers will repair or replace the brake booster as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB9.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
3. Suspension
What's wrong, in plain English: Parts can break and cause loss of control. The screw connection on the rear axle upper control arm may be loose.
What could happen: A loose connection may fail, causing driving instability and increasing the risk of a crash.
The fix: Porsche will notify owners, and dealers will rework and tighten the screw connection on the rear axle upper control arm, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA6.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 911 CARRERA.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 21V201000 (manufacturer code AMA6).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-767-7243.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SUSPENSION:REAR
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche 911 Speedster, 2020 Porsche 911 Carrera S Coupe, Carrera 4S Coupe, and Carrera S Cabriolet vehicles. The screw connection on the rear axle upper control arm may be loose.
Consequence: A loose connection may fail, causing driving instability and increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will rework and tighten the screw connection on the rear axle upper control arm, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA6.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
4. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The front axle differential bracket may not have been tightened correctly. If it comes loose, the differential could potentially cause damage to surrounding components.
What could happen: Components such as the fuel tank or drive shafts may become damaged from the loose differential. Damage to the fuel tank can result in fuel leakage, which in the presence of an ignition source may increase the risk of a fire.
The fix: Porsche will notify owners, and dealers will remove the front axle differential to check the screw threads, and to inspect surrounding components for any consequential damage. Depending on the inspection result, the front axle differential will be reinstalled or replaced using new screw joints torqued to the required…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 911 CARRERA.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 20V381000 (manufacturer code ALA8).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-767-7243.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Porsche 911 Carrera 4S Coupe vehicles. The front axle differential bracket may not have been tightened correctly. If it comes loose, the differential could potentially cause damage to surrounding components.
Consequence: Components such as the fuel tank or drive shafts may become damaged from the loose differential. Damage to the fuel tank can result in fuel leakage, which in the presence of an ignition source may increase the risk of a fire.
Remedy: Porsche will notify owners, and dealers will remove the front axle differential to check the screw threads, and to inspect surrounding components for any consequential damage. Depending on the inspection result, the front axle differential will be reinstalled or replaced using new screw joints torqued to the required specification. All work will be performed free of charge. The recall began August 20, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA8.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
5. Lights
What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. Due to a software error, the hazard warning lights may not function when activated by an operator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
What could happen: If the hazard warning lights cannot be activated, there is an increased risk of a crash in a hazard situation.
The fix: Porsche will notify owners, and dealers will reprogram the control unit, free of charge. The recall began February 7, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKC1.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2020 911 CARRERA.
- Book a repair at any authorized Porsche dealer. Quote NHTSA campaign 19V878000 (manufacturer code AKC1).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-767-7243.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 911 Carrera S Coupe, Cabrio, Coupe, 4 Coupe, 4S Coupe, 4 Cabrio, 4S Cabrio, and S Cabrio vehicles. Due to a software error, the hazard warning lights may not function when activated by an operator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the hazard warning lights cannot be activated, there is an increased risk of a crash in a hazard situation.
Remedy: Porsche will notify owners, and dealers will reprogram the control unit, free of charge. The recall began February 7, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKC1.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2020 Porsche 911 Carrera owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Engine (3), Transmission / drivetrain (2), Fuel system (1), Lights (1), Unknown Or Other (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (6)
09/04/2026 · Engine
COMPONENT THAT FAILED: A high-pressure fuel injector (cylinder 2). The failed injector and engine wiring harness are available for inspection on request. The vehicle is currently at an authorized dealer. WHAT HAPPENED: While driving at approximately 35-45 mph under light throttle in normal traffic, the engine began misfiring without warning. The misfire wo…
08/28/2026 · Transmission / drivetrain
Loss of power due to Injectors failure on acceleration. A reproducible pattern on HWY merges or passes for example. This is an issue that has been identified and experienced by other Porsche 992/718 owners. Issue discussed in the following thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
04/27/2026 · Lights
Both my rear break lights are showing stress cracks from movement of the frame of the body. There are other references to this happening online from other owners and it's a manufacturer defect. I brought to the dealer and was told that they should be replaced for $3000 each as they are allowing water to intrude and will cause a shorting out of the brake l…
03/17/2026 · Unknown Or Other
I am writing to express my significant frustration regarding the handling of NHTSA Recall 25V896. I dropped off my vehicle several weeks ago following the recall notice, only to be informed later that the software remedy is not expected until Q2 2026. It is unacceptable to request that customers surrender their vehicles for a recall when the manufacturer is…
01/28/2025 · Seats
The contact owns a 2020 Porsche 911 Carrera. The contact stated that the driver’s and passenger’s seat release straps failed to operate as intended to allow passengers in the rear of the vehicle to enter or exit as needed. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not re…
02/11/2020 · Transmission / drivetrain
MY 2020 PORSCHE 911 WAS TWO DAYS OLD WHEN I GET A "IGNITION LOCK ERROR-SERVICE REQUIRED". THE NEXT DAY THE TACHOMETER STOPPED WORKING. AFTER THE DEALER FIXED THE PROBLEM, I DROVE HOME AND PARK THE CAR FOR TWO DAYS. THE NEXT DAY THE CAR WOULD NOT START. I WAS TOLD BY THE DEALER THIS CAR HAS MANY PROBLEMS WITH IT'S COMPUTER WHICH MAKES THE CAR UNSAFE BECAUSE…