2025 Mercedes-Benz Eqe 350 4matic recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Steering
What's wrong, in plain English: If steering fails you can lose control of the car. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
What could happen: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
The fix: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 EQE 350 4MATIC.
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 25V533000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-367-6372.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: STEERING:CRITICAL FASTENERS
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Consequence: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- 2025 Mercedes-Benz Eqe 350 4matic owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Brakes (1), Fuel system (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (2)
12/27/2025 · Brakes
While driving on a road with no other vehicles around, the car abruptly braked for no reason. The car was 5 days old. It is currently in the service department.
10/09/2025 · Fuel system
Unintentional eroneous acceleration 0-50 Car was parked totally shut off and parking brake red illuminated Car took off huge dangerous acceleration with driver sitting in car. Towards house over lilac tree driver made evasive manuevers and came to a stop Driver mirror hit Was waiting for granddaughter to come out of house Someone couldve been killed Mer…