2025 Mercedes-Benz E 350 4matic recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
What could happen: Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
The fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
What to do
- Do not drive this vehicle until the recall repair is done. The manufacturer has told owners to park it.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 E 350 4MATIC.
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 24V941000 (manufacturer code 2024120015).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-367-6372.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN:AXLE ASSEMBLY
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
Consequence: Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
2. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
What could happen: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
The fix: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable o…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 E 350 4MATIC.
- Book a repair at any authorized Mercedes-Benz dealer. Quote NHTSA campaign 26V281000 (manufacturer code 2026050004).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-367-6372.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Remedy: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Portable jump starter
- 2025 Mercedes-Benz E 350 4matic owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (2), Steering (1), Suspension (1), Unknown Or Other (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (3)
08/12/2026 · Electrical system
Software issue: all screens go black without warning while driving. No access to speed, car temperature, a real safety issue. It’s like driving blind complete loss of controls. It was 98 degrees in Florida and suddenly the heater was blasting heat. My son, a passenger was unable to turn it off.
12/17/2025 · Steering
The steering and suspension system appears to be malfunctioning. The vehicle consistently pulls to the right during normal driving and does not track straight when the steering wheel is held centered. This condition requires constant steering correction and affects vehicle stability and control. My safety and the safety of others are put at risk, particula…
10/29/2025 · Electrical system
Subject: Electrical System Failure and Safety Hazard – 2025 Mercedes-Benz E350 Dear Sirs, I am writing to formally report a serious safety concern and design flaw involving my 2025 Mercedes-Benz E350, which recently suffered a complete dashboard and display failure. According to the service technician, liquid that entered from the cup-holder area reached…