2025 Mazda Cx-90 Phev recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
What could happen: An ESU that does not function properly, increases the risk of a crash.
The fix: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 CX-90 PHEV.
- Book a repair at any authorized Mazda dealer. Quote NHTSA campaign 24V814000 (manufacturer code 7124J).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-5500.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:SOFTWARE
Summary: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
2. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
What could happen: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
The fix: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have b…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 CX-90 PHEV.
- Book a repair at any authorized Mazda dealer. Quote NHTSA campaign 25V568000 (manufacturer code 78251).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-222-5500.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Summary: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251.
The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Portable jump starter
- 2025 Mazda Cx-90 Phev owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (6), Engine (3), Steering (2), Transmission / drivetrain (2), Forward Collision Avoidance (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
01/30/2026 · Steering
It feels like the steering is pulling me off the road sometimes. It takes a lot of effort to recorrect the steering
12/14/2025 · Steering
Steering became Notchy and in left turns only steering wheel would bind or stick when exiting a turn at a speed between 30 to 50 mph. Problem became significantly worse over course of a few days.
10/13/2025 · Vehicle Speed Control
On or about [XXX], I leased a 2025 Mazda CX-90 PHEV Premium Sport from Bob Penkhus Mazda, Colorado Springs, CO. Within approximately six weeks, on [XXX], while traveling south on [XXX] from Pueblo toward Walsenburg, the vehicle experienced severe loss of power under load. Despite the accelerator being fully depressed, the vehicle would not exceed 74 mph on…
10/01/2025 · Suspension
After driving >2000 miles or about a month, I could hear a loud, grunting/grinding noise when accelerating aggressively from 1st to 2nd gear when on EV or gas mode. Brought the vehicle at the dealership service department 4 times already, each time MAZDA Headquarters in California confirmed that this is a known and documented condition. According to Mazda,…
09/21/2025 · Forward Collision Avoidance · crash
Near a roundabout the car in front of me started moving and braked. My car didn’t give any forward collision warning or proximity alert before my car hit the other car from back. The speed was less than 12 mph.
09/05/2025 · Forward Collision Avoidance
The Mazda CX90 PHEVs i-activesense system that controls the adaptive cruise, lane departure and lane keep assist system disables at random times with a message "i-activesense temporarily disabled. front radar obstructed." There is never any objects obstructing the radars and no outside weather/elements affecting it. It will not turn back on either, even tho…
02/24/2025 · Electrical system
The contact owns a 2025 Mazda CX-90 PHEV. The contact stated that the hybrid battery failed to charge above 80 percent, and the "Engine Malfunction" warning light remained illuminated. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure…
02/22/2025 · Electrical system
After backing out of my driveway, I put the vehicle in drive and the dash illuminated with malfunction errors. "Hybrid system malfunction", "Hybrid system electrical leakage detected stop the vehicle" and " I-activ sense partially disabled". I pulled back into my driveway, shut off the car for about 5 minutes and tried restarting. The car was disabled. Ligh…