2019 Lincoln Mkz Hev recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
What could happen: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
The fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 MKZ HEV.
- Book a repair at any authorized Lincoln dealer. Quote NHTSA campaign 25V442000 (manufacturer code 25S72).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-436-7332.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:SOFTWARE
Summary: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Consequence: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (3), Body / structure (2), Forward Collision Avoidance (2), Transmission / drivetrain (1), Fuel system (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
07/26/2025 · Transmission / drivetrain
On models 2017-2019 Lincoln mkz’s there is a tsb known issue for coolant intrusion in the cylinders. I need an engine replacement. This should be a recall in these cars
07/12/2025 · Fuel system
On 10 May 2025 the car engine stalled at an intersection and would not restart. Had the car towed to the nearest Ford Dealership (Five Star Ford - Plano, Texas). The dealership repaired the failure by replacing the low pressure fuel pump. Failure is similar to 25V442000.
12/14/2024 · Steering
The steering wheel is loose and feels as if it wants to come apart from the steering column.
11/24/2024 · Electrical system
The 2019 Lincoln MKZ electrical system is faulty in my vehicle. Despite having all doors locked with car on and running someone was still able to open my door from the outside and essentially was carjacked, robbed, and severely beaten by 6 men. I did file a police report so it’s all documented along with photographs of my injuries sustained.
11/02/2024 · Engine
Engine failed due to coolant intrusion into cylinders. This is a known design flaw in this engine
03/27/2024 · Body / structure
I was driving in normal conditions with nothing near me and my glass sunroof (closed) exploded and shattered.
10/18/2023 · Body / structure
While driving with the doors locked, any passenger is able to open any of the passenger doors while the car is moving.
06/16/2023 · Electrical system · crash
i put the car in park and it accelerated and hit the corner of my garage. when it was towed to the dealer for repair - i was told the message on the car was shift malfunction there was damage to the front grill, hood and passenger side quarter panel the vehicle is at Southgate Lincoln for repair and available for inspection i've asked the insurance company…