2019 Lexus Ls 500 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. " The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What could happen: Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
The fix: Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 LS 500.
- Book a repair at any authorized Lexus dealer. Quote NHTSA campaign 24V275000 (manufacturer code 24LA03).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-331-4331.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (1), Fuel system (1), Brakes (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (3)
05/27/2021 · Transmission / drivetrain · crash
The contact owns a 2019 Lexus LS500. The contact stated that he pulled into his driveway, placed the gear in park, got out of the vehicle to get something but without warning the vehicle rolled backward over the contact, dragging the contact to the end of the driveway where the vehicle crashed into the curb. No Air Bags deployed. The contact sustained an in…
04/29/2020 · Fuel system
FUEL PUMP ISSUE IDENTIFIED IN JANUARY 2020. COULD CAUSE STALL AND ACCIDENT ON HIGHWAY. STILL NO FIX AVAILABLE AFTER 4 MONTHS. PROBABLY IN EXCESS OF 2,000,000 VEHICLES (LEXUS AND TOYOTA) AFFECTED AND REPRESENT A HAZARD ON THE ROADS OF THE US.
10/03/2019 · Brakes · crash
TL* THE CONTACT'S FATHER OWNS A 2019 LEXUS LS500. WHILE REVERSING AT LOW SPEEDS, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE WHILE REVERSING. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE UTILITY BOX. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJU…