2002 Jaguar Xk Series recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Lights
What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. ON CERTAIN VEHICLES, THE HEADLAMP ADJUSTMENT MECHANISM MAY BE OPERATED WITHOUT SUITABLE INSTRUCTION ON EITHER THE MECHANISM OR IN THE OWNER'S MANUAL. THIS DOES NOT MEET THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
What could happen: AN IMPROPERLY AIMED HEADLAMP COULD PROVIDE LESS EFFECTIVE ROADWAY ILLUMINATION OR COULD CAUSE INCREASED GLARE TO ONCOMING VEHICLES.
The fix: OWNERS WILL BE PROVIDED WITH AN OWNER'S MANUAL ADDENDUM CONTAINING THE NECESSARY HEADLAMP AIMING INSTRUCTIONS. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON JANUARY 6, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2002 XK SERIES.
- Book a repair at any authorized Jaguar dealer. Quote NHTSA campaign 03V509000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-452-4827.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EXTERIOR LIGHTING:HEADLIGHTS
Summary: ON CERTAIN VEHICLES, THE HEADLAMP ADJUSTMENT MECHANISM MAY BE OPERATED WITHOUT SUITABLE INSTRUCTION ON EITHER THE MECHANISM OR IN THE OWNER'S MANUAL. THIS DOES NOT MEET THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Consequence: AN IMPROPERLY AIMED HEADLAMP COULD PROVIDE LESS EFFECTIVE ROADWAY ILLUMINATION OR COULD CAUSE INCREASED GLARE TO ONCOMING VEHICLES.
Remedy: OWNERS WILL BE PROVIDED WITH AN OWNER'S MANUAL ADDENDUM CONTAINING THE NECESSARY HEADLAMP AIMING INSTRUCTIONS. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON JANUARY 6, 2004. OWNERS SHOULD CONTACT JAGUAR AT 1-800-452-4827.
Notes: JAGUAR RECALL NO. R842. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2002 Jaguar Xk Series owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (53), Engine (17), Brakes (17), Wheels / tires (17), Hydraulic (14).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
09/17/2017 · Suspension · crash
I WAS TRAVELING SB I25 MILE MARKER 251 ON7/7/17 AT 13;20. WHEN A 6FT LONG TIRE DEBRE WAS IN THE ROAD AND GOT HIT BY TRUCK AND THROWN INTO MY RADIATOR AND DAMAGED THE FRONT END OF MY VEHICLE. WHEN I TALK TO CHP HE HAD AN EARLIER REPORT OF THIS YET IT WAS IN THE ROAD WHEN I ENTERED ONTO WHAT I BELIEVED WAS A SAFE HIGHWAY. I HAVE THE REQUIRED LIABILITY INSURAN…
12/09/2016 · Airbags
"TAKATA RECALL, IS THERE A REASON TO REPLACE THE AIR BAGS? I WOULD SERIOUSLY LIKE TO KNOW!
07/12/2016 · Engine
CPSC: 2002 JAGUAR X-TYPE : CONSUMER STATED HE ORDERED A BLUE DEVIL RADIATOR/BLOCK SEALANT FOR A SMALL LEAK COOLANT, BUT THE SEALANT WAS DEEMED DEFECTIVE ONCE IT HAD ADDED TO THE RADIATOR. IT CAUSED THE VEHICLE TO OVERHEAT AND THE FANS TO RUN HIGH. *SS THE CONSUMER WAS INFORMED THE HEAD GASKET NEEDED TO BE REPLACED. *JB
04/23/2014 · Engine
WHEN DRIVING THE ENGINE WILL SHUT-OFF WITHOUT ANY WARNING WITH LOSS OF POWER STEERING. WILL NOT RESTART. THIS HAS HAPPENED THREE TIMES - THE FIRST TIME WAS AROUND SEPT. 13. CAR HAS BEEN TOWED THREE TIMES. I WAS TOLD THE COMPUTER BOX WAS "FILLED WITH ABOUT A 100 CODES AND WERE ERASED AND THE CAR SHOULD BE FINE". THE MECHANIC HAS EXTENSIVE JAGUAR EXPERIENC…
04/17/2014 · Electrical system
TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO ANY GEAR, THE KEY FELL FROM THE IGNITION. THE FAILURE WAS SPORADICALLY RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER…
11/25/2013 · Transmission / drivetrain
TL* THE CONTACT OWNS A 2002 JAGUAR X- TYPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. ..UPDATED 01/23/20…
07/15/2013 · Transmission / drivetrain
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED THAT WHILE PARKING, THERE WAS A LOUD EXPLOSIVE NOISE HEARD AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE GEARBOX WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSMISSION NEEDED TO BE REPLACED.…
12/22/2012 · Body / structure
A-FRAME AND FRONT CORNER PANELS ARE RUSTING OUT DUE TO A DESIGN FLAW. JAGUAR REFUSES TO FIX THIS ISSUE. WITH A RUSTED OUT A-FRAME IT MAKES THE CAR EXTREMELY WEAK AND IF IN A CRASH THE CAR WILL CRUMBLE. MAJOR ISSUE, PLEASE HELP. *TR