2011 Jaguar Xj recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
What could happen: Failure of the air bags to deploy properly increases the risk of injury in a crash.
The fix: Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 XJ.
- Book a repair at any authorized Jaguar dealer. Quote NHTSA campaign 20V557000 (manufacturer code H294).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-369-1000.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS:FRONTAL
Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
Consequence: Failure of the air bags to deploy properly increases the risk of injury in a crash.
Remedy: Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
What could happen: In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
The fix: Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 XJ.
- Book a repair at any authorized Jaguar dealer. Quote NHTSA campaign 17V394000 (manufacturer code H034).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-452-4827.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS
Summary: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
Consequence: In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
Remedy: Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Visibility (wipers / glass)
What's wrong, in plain English: You may not be able to see the road clearly. THE FRONT WIPER ARMS TO SPINDLE FIXINGS WERE NOT TORQUED TO SPECIFICATION DURING MANUFACTURING. AS A RESULT, THE SECURING NUTS COULD FAIL TO PERFORM AS INTENDED, RESULTING IN A LOSS OF WIPER ARM SYNCHRONIZATION AND A CLASH OF THE WIPER ARMS.
What could happen: IF THE WIPER ARMS LOSE SYNCHRONIZATION AND CLASH, THEY COULD DETACH FROM THE VEHICLE, REDUCING A DRIVER'S VISIBILITY AND INCREASING THE RISK OF CRASH.
The fix: DEALERS WILL ENSURE THE WIPER ARMS ARE FITTED SECURELY ONTO THE SPINDLE AND THE SECURING NUTS WILL BE TIGHTENED TO THE CORRECT TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 13, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-637-6837.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 XJ.
- Book a repair at any authorized Jaguar dealer. Quote NHTSA campaign 10V578000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-637-6837.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: VISIBILITY:WINDSHIELD WIPER/WASHER
Summary: JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 XJ VEHICLES MANUFACTURED FROM JULY 28, 2009, THROUGH NOVEMBER 3, 2010. THE FRONT WIPER ARMS TO SPINDLE FIXINGS WERE NOT TORQUED TO SPECIFICATION DURING MANUFACTURING. AS A RESULT, THE SECURING NUTS COULD FAIL TO PERFORM AS INTENDED, RESULTING IN A LOSS OF WIPER ARM SYNCHRONIZATION AND A CLASH OF THE WIPER ARMS.
Consequence: IF THE WIPER ARMS LOSE SYNCHRONIZATION AND CLASH, THEY COULD DETACH FROM THE VEHICLE, REDUCING A DRIVER'S VISIBILITY AND INCREASING THE RISK OF CRASH.
Remedy: DEALERS WILL ENSURE THE WIPER ARMS ARE FITTED SECURELY ONTO THE SPINDLE AND THE SECURING NUTS WILL BE TIGHTENED TO THE CORRECT TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 13, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-637-6837.
Notes: JAGUAR SAFETY RECALL NO. J019. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Engine (8), Electrical system (7), Transmission / drivetrain (3), Airbags (3), Fuel system (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
04/08/2025 · Fuel system
The contact owns a 2011 Jaguar XJ. The contact stated that while driving at undisclosed speeds, there was a fuel-burning odor coming from the vehicle. The contact had to roll down the windows while driving due to the odor. The contact stated that when the vehicle was refueled at the gas station, the odor of gasoline was very strong. The check engine warning…
02/26/2025 · Engine
The contact owns a 2011 Jaguar XJ. The contact stated while driving 75 MPH, the vehicle began to decelerate independently, prompting the contact to pull over to the shoulder of the roadway to have the vehicle towed. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine. The…
02/26/2025 · Engine
The contact owned a 2011 Jaguar XJ. The contact stated that while driving at an undisclosed speed, the vehicle decelerated independently. The contact pulled over to the shoulder of the roadway and had the vehicle towed. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with…
08/19/2024 · Transmission / drivetrain · crash
The contact's husband owned a 2011 Jaguar XJ. The contact stated that while her husband was attempting to park in a parking space and the brake pedal depressed, the vehicle independently accelerated. The contact attempted to decrease the vehicle's speed by going over a bump however the vehicle continued to independently accelerate. The brake pedal was depre…
11/05/2022 · Transmission / drivetrain
I was driving through Kroger shopping center and I drove between two cars and my car suddenly accelerated and I had to stand on the brakes to avoid hitting a man loading groceries into his car.This was a frightening experience, which I'm afraid will happen again and I won't be so luck.I purchased the car Oct 14 2022 and supposedly have a power train warran…
10/20/2022 · Engine
I have a 2011 Jaguar XJL Supercharged with 65,000 miles that has a knocking noise and is in restricted performance mode. The timing chain and tensioner were replaced by a shop, but that did not fix the issue and I’ve been told there is internal engine damage. The internal engine damage has not been identified. The car itself is in excellent shape, but I don…
02/25/2021 · Transmission / drivetrain
A SERIS OF ISSUES PLAQUE THIS MODEL. CHANGED THROTTLE BODY TWICE BUT CAR KEEP SHOWING STABILITY CONTROL NOT AVAILABLE, THROTTLE BODY ACTUATION ISSUES WITH P2119,P2118 CODES AMONG SEVERAL OTHERS. CAR SHAKES AND SHUTS DOWN IN THE MIDDLE OF DRIVING. AT IDLE, THE CAR REV METER GOES UP AND DOWN AND THEN SHUTS OFF. I HAVE TAKEN THIS CAR TO GALPIN JAGUAR OVER 5 TI…
06/19/2020 · Electrical system
THIS VEHICLE HAS HAD NUMEROUS"UNUSUAL" ISSUES FROM "STICK-TO-YOUR-FINGERS" CONTROL BUTTONS THAT WERE CHANGED UNDER WARRANTY TO A FAULTY ALARM SYSTEM THAT GOES OFF RANDOMLY ONCE ACTIVATED,TO EXCEPTIONALLY SLOW TOUCH SCREEN FUNCTIONS THAT CAN ONLY BE CONTROLLED VIA TOUCH SCREEN;PLACING DRIVER IN HAZARDOUS SITUATIONS DISTRACTED BY THE SIGNIFICANT DELAY IN RESP…