2026 Infiniti Qx80 Ice recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-20. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What could happen: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The fix: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2026 QX80 ICE.
- Book a repair at any authorized Infiniti dealer. Quote NHTSA campaign 25V821000 (manufacturer code R25D6, R25D5, and R25D7).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-662-6200.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION:SOFTWARE
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Notes:
2. Equipment
What's wrong, in plain English: A part or accessory supplied with the vehicle. Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selectio…
What could happen: An overloaded vehicle can increase the risk of a crash.
The fix: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2026 QX80 ICE.
- Book a repair at any authorized Infiniti dealer. Quote NHTSA campaign 26V455000 (manufacturer code R26B1 and P6A13/4).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-867-7669.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EQUIPMENT:OTHER:LABELS
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Notes:
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Forward Collision Avoidance (5), Steering (1), Engine (1), Fuel system (1), Gasoline (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (7)
10/09/2026 · Steering
I am still having the same issues as the last time I reported this but new issues have occurred as well. The self driving is still disengaging with little or no warning and pulling the vehicle sharply to the left or right causing safety concerns with almost hitting another car or the center median wall on the highway. The stereo is still going black and tur…
09/16/2026 · Engine
Malfunction: see owners manual with forward collision icon popped up. Only went away when we turned the vehicle off. Tried wiping off sensors to see if it was a sensor issue. Continued to happen. When we arrived back to [XXX] I was driving on XXX. Error message came on with a loud beep, vehicle shut off on me while I was driving (screens went black, a/c cut…
08/19/2026 · Fuel system
The contact owns a 2026 Infiniti QX80. The contact stated that after refueling the vehicle, there was an abnormally strong fuel and rotten egg odor inside the vehicle. The vehicle was taken to the dealer, but no cause for the failure was found. The failure persisted, causing the contact and her husband to become nauseous. The contact stated that they were g…
08/15/2026 · Forward Collision Avoidance
On numerous occasions the pro pilot feature has malfunctioned and aggressively jerked the vehicle to the left causing us to almost hit the concrete wall divider. The cruise control turns off and on numerous times when trying to change lanes. It drives dangerously close to semis when passing on the left, almost crossing into the right lane. I've taken the ve…
06/14/2026 · Brakes
many times when I am using pro pilot assist it does not brake to point when it is inches of crashing into car in front, I manually have to apply brakes. in addition while being in full automatic mode (hands free mode) it turns off lane keeping assist completely where if the driver was not Able to make split second decisions it would collide with vehicle nea…
04/28/2026 · Forward Collision Avoidance
I am submitting a safety complaint regarding the driver assistance system (ProPILOT Assist) in my 2024 Infiniti QX80. The behavior of this system creates a potentially dangerous driving condition. When ProPILOT Assist is engaged, the vehicle consistently delays braking until the last possible moment, then applies sudden and aggressive braking rather than s…
12/27/2025 · Unknown Or Other
While driving at normal speed, I suddenly heard a very loud explosion-like “boom” coming from the roof of the vehicle. I immediately pulled over and discovered that the panoramic roof glass had shattered, leaving a large opening/hole in the glass. There was no impact from any object, no debris strike, and no visible impact point or damage consistent with ro…