2019 Infiniti Qx50 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Backup camera
What's wrong, in plain English: The rear camera may not show an image when reversing. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear…
What could happen: The lack of an image in the back-up camera display increases the risk of a crash.
The fix: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 QX50.
- Book a repair at any authorized Infiniti dealer. Quote NHTSA campaign 19V654000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-867-7669.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Engine
What's wrong, in plain English: Engine problems range from stalling to fire. Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
What could happen: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
The fix: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 QX50.
- Book a repair at any authorized Infiniti dealer. Quote NHTSA campaign 25V437000 (manufacturer code R25A8/A9 and R25B1/B2).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-662-6200.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Consequence: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
Remedy: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.
Notes:
3. Airbags
What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at the trim cover tear seam as designed.
What could happen: If the passenger-side knee air bag cover detaches during deployment, it can increase the risk of injury.
The fix: INFINITI will notify owners, and retailers will replace the passenger-side knee air bag module, free of charge. The recall began October 23, 2018. Owners may contact INFINITI customer service at 1-800-662-6200.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 QX50.
- Book a repair at any authorized Infiniti dealer. Quote NHTSA campaign 18V593000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-662-6200.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: AIR BAGS:KNEE BOLSTER
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2019 INFINITI QX50 vehicles. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at
the trim cover tear seam as designed.
Consequence: If the passenger-side knee air bag cover detaches during deployment, it can increase the risk of injury.
Remedy: INFINITI will notify owners, and retailers will replace the passenger-side knee air bag module, free of charge. The recall began October 23, 2018. Owners may contact INFINITI customer service at 1-800-662-6200.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2019 Infiniti Qx50 owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Engine (89), Unknown Or Other (20), Transmission / drivetrain (17), Electrical system (17), Forward Collision Avoidance (17).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
10/13/2026 · Transmission / drivetrain
On October 11, 2026, while driving my 2019 Infiniti QX50, I experienced a sudden loss of engine power. The check-engine light began flashing, the engine started shaking and making a knocking noise, and the vehicle would not accelerate beyond approximately 20 mph despite pressing the accelerator. This unexpected loss of power created a serious safety concern…
10/12/2026 · Unknown Or Other
While driving on the highway, all of a sudden I heard a very loud boom and then heard some wind/air movement. The sunroom shade was closed but when i pulled over and got out, the sunroof was shattered and the sunroom framing was coming off the car. The glass that fell into the car was caught by the sunroof shade but there were large chunks of glass on the o…
10/11/2026 · Transmission / drivetrain · crash
While driving my 2019 Infiniti QX50, the engine suddenly lost significant power and entered failsafe (limp) mode due to a diagnosed VCR actuator fault (diagnostic codes P11A8-00 and P11AC-00). The sudden power loss caused a single-vehicle accident. No injuries. The vehicle had recall 25V437 service performed at Infiniti of White Plains on 08/27/2026. The ch…
10/11/2026 · Transmission / drivetrain · crash
While driving my 2019 Infiniti QX50, the engine suddenly lost significant power and entered failsafe (limp) mode due to a diagnosed VCR actuator fault (diagnostic codes P11A8-00 and P11AC-00). The sudden power loss caused a single-vehicle accident. No injuries. The vehicle had recall 25V437 service performed at Infiniti of White Plains on 08/27/2026. The ch…
10/06/2026 · Transmission / drivetrain
While driving on the highway the vehicle would not accelerate and the oil pressure light came on. After pulling over we noticed a slight burning smell and cut the engine. After a few minutes we tried to start the car again and it would not start. Vehicle was towed to independent repair shop who told us the engine had seized. We then learned of the current r…
09/25/2026 · Engine
The contact owns a 2019 Infiniti QX50. The contact stated that while driving 70 MPH, the vehicle stalled; however, the contact was able to pull off the highway safely to a safe place. There was an abnormal burning odor coming from the vehicle. The oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic and was diagnosed…
09/07/2026 · Engine
#11753348 - on 7/1/2026, Infiniti Dealer found metal shavings actively present in my oil pan during a recall inspection. They passed the vehicle as good condition stating nothing found per a vehicle inspection report given to me. On July 25, 2026, my engine red light came on while driving and my engine began to shake violently and making a loud clunking n…
08/31/2026 · Electrical system
To Whom It May Concern, I am writing to formally request immediate assistance regarding a serious failure in my INFINITI vehicle. The vehicle’s compressor stopped working with fewer than 60,000 miles driven, which is unacceptable for a new vehicle and raises significant concerns about manufacturing quality and safety. This failure is especially troubling…