2011 Infiniti M56 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
What could happen: A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
The fix: Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 M56.
- Book a repair at any authorized Infiniti dealer. Quote NHTSA campaign 20V755000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-662-6200.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary: Nissan North America, Inc. (Nissan) is recalling certain 2011-2013 Infiniti M56, 2012-2013 M35 Hybrid, and 2014 Q70 and Q70 Hybrid vehicles. These models, equipped with 2WD and with a hybrid or VK56 powertrain, have a driveshaft that may break.
Consequence: A broken driveshaft can cause a loss of propulsion, increasing the risk of a crash, or may disable the parking brake, increasing the risk of a rollaway and injury.
Remedy: Infiniti will notify owners, and dealers will replace the driveshaft, free of charge. The recall began February 5, 2021. Owners may contact Infiniti customer service at 1-800-662-6200.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Transmission / drivetrain
What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. The driveshaft can fatigue and break.
What could happen: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
The fix: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2011 M56.
- Book a repair at any authorized Infiniti dealer. Quote NHTSA campaign 24V470000 (manufacturer code R24A5 and R24A7).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-662-6200.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary: Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Consequence: A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (8), Engine (4), Airbags (3), Electrical system (3), Steering (2).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
09/09/2023 · Airbags
Front passenger airbag occupancy sensor fails leading to inactivation of front passenger airbag. Dealership says that a repair solution is not available.
12/03/2021 · Transmission / drivetrain
The contact owns a 2011 Infiniti M56. The contact received a recall notification for NHTSA Campaign Number: 20V755000 (Power Train) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that while making a left turn from a complete stop, the accelerator pedal was depressed but the vehicle dr…
10/30/2021 · Transmission / drivetrain
I love this vehicle but it's suddenly started having a rough idle and with a scan tool detects multiple misfires and several codes due to timing, in which case the timing chain has been worn out call the dealership to see if the timing chain recall for the m56 was done to my car they said it was VIN specific now I am stuck with a vehicle that is very danger…
10/28/2021 · Transmission / drivetrain
Driveshaft malfunctioning. Vehicle is available for inspection upon request. Driveshaft malfunctioning is causing the vehicle to shake violently at speeds above 60 mph. My safety and others safety is put at risk when I'm accelerating above 60 mph and the vehicle begins to shake violently causing the vehicle to veering into on coming traffic or nearby la…
02/22/2019 · Unknown Or Other
HERE IS A COPY OF A BLOG. I HAVE BOUGHT 6 BATTERY'S IN 4 YEARS. I HAVE BEEN STRANDED WITH THE FAMILY LATE AT NIGHT PAID FOR MANY TOW TRUCKS. TAKEN MY CAR TO INFINITY DEALERS WITH NO SUCCESS. PLEASE READ THIS BLOG.. HTTPS://X.INFINITIHELP.COM/FORUM/SHOWTHREAD.PHP/2011-M37X-BATTERY-PROBLEMSI-7942.HTML 4 PAGES OF PEOLPLE HAVING THE SAME ISSUE WITH THERE INFI…
02/21/2019 · Transmission / drivetrain
I STARTED THE CAR UP AND STARTED TO DRIVE TO WORK ABOUT 3 MILES INTO DRIVING THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY REVS WITH NO POWER OR SPEED GAIN AND THE VEHICLE WAS GIVING ME AROUND 15MPH TO THE POINT WHERE I COULDN'T GAIN MUCH MORE SPEED AND HAD TO PULL OFF THE ROAD. THERE WAS A VOLUNTARY SERVICE CAMPAIGN FOR THE TIMING CHAIN BUT IT HAS SINCE EXPIR…
09/11/2018 · Brakes
WHEN YOU GO TO APPLY THE BRAKE IT OFTEN LOCKS UP AND STOPS IMMEDIATELY. THIS IS AN ISSUE THAT COMES AND GOES. IT ALSO AT THE SAME TIME IT IS STOPPING ABRUPTLY WITHOUT APPLYING THE BRAKE COMPLETELY IT WILL DO THE OPPOSITE AND THE BRAKE WILL DEFLATE ALL THE WAY TO THE FLOOR BEFORE STOPPING. WHILE STOP IT WILL LOSE PRESSURE AND THE BRAKE WILL SLOWLY GO TO T…
11/09/2017 · Steering
4WAS AND STABILITY CONTROL WARNING LIGHTS COME ON WHEN DRIVING OVER ROUGH ASPHALT, OR TURNING RIGHT OR LEFT AND ROAD IS ROUGH. THE REAR OF THE CAR FEELS UNSTABLE AND STEERING WHEEL IS OFF-CENTER. THE LIGHTS ARE ON UNTIL THE CAR IS TURNED OFF. WHEN THE CAR IS TURNED ON AGAIN AND BEFORE THE WARNING SYMBOLS COME BACK ON, THE STEERING WHEEL IS CENTERED AND CAR…