2023 Hyundai Nexo recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Fuel system
What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
What could happen: A vehicle fire increases the risk of injury.
The fix: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning Janua…
What to do
- Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 NEXO.
- Book a repair at any authorized Hyundai dealer. Quote NHTSA campaign 24V761000 (manufacturer code 269).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Summary: Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.
Consequence: A vehicle fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning January 6, 2025. Owners may contact Hyundai Customer Service at 800-633-5151. Hyundai's number for this recall is 269.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2023 Hyundai Nexo owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Unknown Or Other (3), Fuel system (3), Forward Collision Avoidance (2), Engine (1), Lane Departure (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (6)
04/04/2026 · Unknown Or Other
I am submitting this complaint to report serious safety, usability, and infrastructure-related issues concerning my Hyundai NEXO hydrogen fuel cell vehicle. The vehicle has become unsafe and practically unusable due to multiple technical problems, lack of service support, and the widespread unavailability of hydrogen fueling infrastructure in the Bay Area o…
02/10/2026 · Unknown Or Other
The vehicle has a material operability limitation related to its fuel/propulsion system that was not disclosed at the time of sale. After purchase, the vehicle’s real-world operation is materially restricted due to fuel availability and system limitations that prevent reliable use as represented. The limitation affects the ability to operate the vehicle pr…
01/30/2026 · Fuel system
Vehicle: 2023 Hyundai Nexo Limited VIN: [XXX] Mileage at failure: ~12,077 Location: California What is the problem? After Hyundai performed Safety Recall 269 (thermally-activated pressure relief device) on my vehicle, the vehicle developed a hydrogen leak and was declared unsafe. Hyundai advised that no repair remedy is available. When did this happen? Jan…
11/16/2025 · Fuel system
The vehicle uses hydrogen fuel which is stored in three high pressure cylinders. Any fires or damage to the vehicle that affects the fuel system can result in an explosion. During a recent recall, customers were recommended not to park near structures because the car can explode and cause property damage. This is applicable to all hydrogen fuel cell vehicle…
01/29/2025 · Unknown Or Other
A THERMALLY-ACTIVATED PRESSURE RELIEF DEVICE (TPRD) THAT VENTS HYDROGEN GAS TO THE ATMOSPHERE TO PREVENT OVER-PRESSURIZATION OF THE HYDROGEN FUEL TANK IN THE EVENT OF OVERHEATING IN THE LOCAL AREA AROUND THE HYDROGEN FUEL TANKS. THE TPRD IS DESIGNED TO VENTTHROUGH A GLASS BULB-TYPE RELEASE MECHANISM THAT FRACTURES WHEN A SPECIFICOPERTAING TEMPERATURE IS REA…
09/25/2024 · Brakes
I WAS DRIVEN ABOUT 65 MILES WHEN SUDDENLY SHOW ON THE CLUSTER EMERGENCY BRAKE APPLY IT HAPPEN TODAY AND ABOUT 2 WEEKS BEFORE . I HAPPEN LIKE 5 SECONDS AND DISAPPEAR AND BOTH CASES.