2019 Hyundai Nexo recalls & complaints

1. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.

What could happen: Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.

The fix: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 NEXO.
2. Book a repair at any authorized Hyundai dealer. Quote NHTSA campaign 20V748000 (manufacturer code 199).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-855-371-9460.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. Following hydrogen refueling, the inlet receptacle filter could detach and cause a hydrogen fuel leak.

What could happen: A hydrogen leak in the presence of an ignition source can increase the risk of a fire.

The fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the hydrogen fuel inlet receptacle, free of charge. Owner notification letters were mailed September 21, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for th…

What to do

1. Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
2. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 NEXO.
3. Book a repair at any authorized Hyundai dealer. Quote NHTSA campaign 22V228000 (manufacturer code 224).
4. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
5. Manufacturer hotline: 1-855-371-9460.
6. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.

What could happen: A hydrogen gas leak can increase the risk of a fire while parked or driving.

The fix: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge. Owner notification letters were mailed August 12, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's…

What to do

1. Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
2. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 NEXO.
3. Book a repair at any authorized Hyundai dealer. Quote NHTSA campaign 22V258000 (manufacturer code 225).
4. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
5. Manufacturer hotline: 1-855-371-9460.
6. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.

What could happen: A vehicle fire increases the risk of injury.

The fix: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 8, 2024. Final owner notification letters will be mailed in phases, beginning Janua…

What to do

1. Park outside, away from houses, garages and other cars — there is a fire risk even when the vehicle is off.
2. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2019 NEXO.
3. Book a repair at any authorized Hyundai dealer. Quote NHTSA campaign 24V761000 (manufacturer code 269).
4. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Fuel system (1), Unknown Or Other (1), Brakes (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.