2017 Freightliner Cascadia recalls & complaints

1. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. The upper steering pinch bolt may not have been properly tightened, possibly causing a loss of mechanical connection between the steering wheel and front wheels.

What could happen: A loss of steering control increases the risk of a crash.

The fix: DTNA will notify owners, and dealers will verify that the upper steering shaft pinch bolt is properly tightened, free of charge. The recall began on October 26, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-748. Note: Owners are advised not to drive their veh…

What to do

1. Do not drive this vehicle until the recall repair is done. The manufacturer has told owners to park it.
2. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
3. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 17V629000 (manufacturer code FL-748).
4. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
5. Manufacturer hotline: 1-800-547-0712.
6. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. The affected vehicles may have loose steering and tie rod arm bolts.

What could happen: Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

The fix: DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 18V913000 (manufacturer code FL-802).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Engine

What's wrong, in plain English: Engine problems range from stalling to fire. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.

What could happen: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.

The fix: Dealers will replace the affected nylon fuel line with a steel fuel line, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is FL789.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 18V581000 (manufacturer code FL789).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

What could happen: An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.

The fix: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 19V370000 (manufacturer code FL-815).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the affected side during automatic braking events.

What could happen: Brakes that pull to one side during automatic braking events may cause a sudden change in vehicle direction, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will replace the front left and right single brake modulator valves will be replaced and spacers added, free of charge. The recall began August 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-855.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 20V390000 (manufacturer code FL-855).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. "

What could happen: Without an ABS or ESC bulb check, the operator may unaware that the warning light bulbs are not working. If the warning bulbs are not working, in the event of an ABS or ESC malfunction, the driver may not be notified, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will reprogram the ICU's to ensure a bulb check is performed each time the ignition is turned on, free of charge. Also, the sub-population with Tire Pressure Monitoring (TMPS) will also require replacement parts, free of charge. DTNA issued owners an interim notification on Septemb…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 18V491000 (manufacturer code FL-780).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

What could happen: If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 18V353000 (manufacturer code FL-772).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The brakes lights on these vehicles may remain activated after the brake pedal is released.

What could happen: If the brake lights remain activated, other drivers may be unaware that the vehicle is actually slowing or stopping, increasing the risk of a crash.

The fix: DTNA will notify owners and dealers will replace the brake light switch. The recall began January 18, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-799.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 18V742000 (manufacturer code FL-799).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Lights

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

What could happen: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 20V214000 (manufacturer code FL848).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The brake lights may remain illuminated after the brake pedal has been released.

What could happen: If the brake lights remain illuminated, drivers may be unaware when the truck is actually slowing or stopping, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will replace the 3-pin brake pressure switch with a 2-pin brake pressure switch along with a jumper harness, free of charge. DTNA issued owners an interim notification on November 17, 2020. Owner notification letters were mailed on November 21, 2021. Owners may contact DTNA cus…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 20V567000 (manufacturer code FL-863).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Lights

What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt.

What could happen: Melting components can increase the risk of fire.

The fix: Dealers will install a foam grommet, cut a 4-inch access hole into the inner fender, and add a warning label on both fenders, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-887.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 21V357000 (manufacturer code FL-887).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

12. Engine

What's wrong, in plain English: Engine problems range from stalling to fire. These ECM's may experience an internal electrical short that can cause a fuse to blow, resulting in an unexpected engine stall without the ability to restart the engine.

What could happen: An engine stall without the ability to restart the engine can increase the risk of a crash.

The fix: Cummins will notify owners, and Cummins dealers will install a new ECM, and correct ECM calibrations, free of charge. The recall began on July 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712, or Cummins customer service at 1-800-343-7357. DTNA's number for this recall is FL-715.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 16V416000 (manufacturer code FL-715).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

13. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.

What could happen: If a wheel separates from the axle, there would be an increased risk of a crash.

The fix: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 16V634000 (manufacturer code FL-718).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

14. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. During the hardening process, the axle assembly output shaft may have been made brittle, possibly resulting in the output shaft fracturing while the vehicle is in use.

What could happen: If output shaft fractures while descending a grade, the compression braking will be ineffective. Additionally, large debris may land in the road. Both scenarios increase the risk of a crash.

The fix: DTNA will notify the owners, and Detroit Axle dealers will replace the output shaft, free of charge. The recall began on July 7, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-738.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 17V315000 (manufacturer code FL-738).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

15. Wheels / tires

What's wrong, in plain English: A wheel or tire can fail while driving. 5 Load Range G tires. The tires on the affected vehicles may have cured improperly, possibly resulting in a partial tread separation.

What could happen: Partial tread separation can increase the risk of a crash.

The fix: Goodyear will notify the owners of the affected Freightliner vehicles and Goodyear dealers will replace the affected tires, free of charge. The recall began on December 14, 2016. To find a Goodyear dealer, owners should contact Goodyear Consumer Relations at 1-800-592-3267. Consumers may also contact DTNA customer…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 16V824000 (manufacturer code FL-728).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-592-3267.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

16. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. Daimler Trucks North America, LLC. (DTNA) is recalling certain model year 2013-2017 Freightliner Cascadia vehicles manufactured September 24, 2012, to May 27, 2015 and equipped with compressed natural gas (CNG) engines. The affected vehicles have a Power Distribution Module (PDM) that is mounted near the CNG fuel tank. Due to its location, the PDM may be sprayed with water and contaminants from the road, possibly ca…

What could happen: If the PDM short circuits, there would be an increased risk of a fire, especially if the nearby CNG tank leaks.

The fix: DTNA will notify owners, and dealers will relocate the PDM, free of charge. An interim notice was mailed to owners on November 7, 2016. The recall began on March 3, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-721.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 16V656000 (manufacturer code FL-721).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

17. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a ful…

What could happen: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

The fix: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Produ…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 17V810000 (manufacturer code FL-759).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

18. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

What could happen: If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

The fix: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 17V761000 (manufacturer code FL-756).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

19. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise Control (ACC) braking event.

What could happen: Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.

The fix: Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 22V817000 (manufacturer code FL-958).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

20. Electronic Stability Control (esc)

What's wrong, in plain English: A vehicle part that may fail. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control (ESC) or Roll Stability Control (RSC).

What could happen: Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.

The fix: Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owners may contact DTNA…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 CASCADIA.
2. Book a repair at any authorized Freightliner dealer. Quote NHTSA campaign 23V073000 (manufacturer code FL966).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-547-0712.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Steering (3), Unknown Or Other (1), Brakes (1), Forward Collision Avoidance (1), Visibility (wipers / glass) (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.