2023 Ford Transit Van recalls & complaints

1. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.

What could happen: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.

The fix: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on November 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S65.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 22V791000 (manufacturer code 22S65).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. The fuel tank grade vent valve may not be properly welded to the fuel tank shell, which can result in a fuel leak.

What could happen: A fuel leak in the presence of an ignition source increases the risk of a fire.

The fix: Dealers will replace the fuel tank, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S04.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 23V071000 (manufacturer code 23S04).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Visibility (wipers / glass)

What's wrong, in plain English: You may not be able to see the road clearly. When the accessory kit is installed, the auxiliary wire harness will disable the heating, air-conditioning, and ventilation (HVAC) including the defrost and defog systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

What could happen: An inoperative windshield defrosting and defogging system may decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.

The fix: Dealers will repair the auxiliary wire harness by modifying the wire harness to include the necessary twisted loop, free of charge. Owner notification letters were mailed April 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C02.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 23V122000 (manufacturer code 23C02).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. 8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a gas leak.

What could happen: A gasoline leak in the presence of an ignition source may increase the risk of fire.

The fix: Dealers will inspect and replace the fuel hose and clamps as necessary, free of charge. Owner notification letters were mailed August 4, 2023. Owners may contact Quality Vans customer service at 1-480-464-7007.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 23V499000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-480-464-7007.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

What could happen: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

The fix: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy parts are anticipated 2nd Quarter 2024. Ford's number f…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 23V598000 (manufacturer code 23S48).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.

What could happen: Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.

The fix: Dealers will inspect the rear axle, and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S05.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 24V102000 (manufacturer code 24S05).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Wheels / tires

What's wrong, in plain English: A wheel or tire can fail while driving. The tires may contact the front wheel arch liner and body flange, causing damage to the tires.

What could happen: Damaged tires may experience a sudden loss of air pressure or tread separation, causing a loss of vehicle control and increasing the risk of a crash.

The fix: Dealers will replace the tires, tire placard, and certification label, and also recalibrate the vehicle, free of charge. Owner notification letters were mailed on March 26, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S21.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 24V226000 (manufacturer code 24S21).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. The electronic power assist steering (EPAS) ground eyelet joint may experience corrosion, which can result in a loss of power steering assist.

What could happen: A loss of power steering assist can increase the risk of a crash.

The fix: Dealers will install a new EPAS ground pigtail kit, free of charge. Owner notification letters were mailed on January 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S46.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 24V542000 (manufacturer code 24S46).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Seats

What's wrong, in plain English: Seat frames, adjusters or child-seat anchors. The recliner mechanism may not engage when the seat back is fully reclined.

What could happen: The seat back could release when force is applied to the shoulder belt, increasing the risk of injury during a crash.

The fix: A&J will inspect and repair the seats as necessary, free of charge. Owners may contact A&J customer service at 920-775-9333.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 24V552000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. The steering column intermediate shaft may have been secured to the steering gear pinion shaft with an incorrect bolt, which can result in the separation of steering components and cause a loss of steering control.

What could happen: A loss of steering control can increase the risk of a crash.

The fix: Dealers will replace the steering column intermediate shaft bolt, free of charge. Owner notification letters were mailed on February 14, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S48.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 24V591000 (manufacturer code 24S48).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Transmission / drivetrain

What's wrong, in plain English: The parts that send engine power to the wheels. Failure can mean a sudden loss of power or the car rolling away. Incorrect bolts may have been used to attach the rear axle shaft, which can lead to the rear wheel locking up or separating from the axle.

What could happen: Rear wheel lock-up or separation of the wheel from the axle shaft can result in loss of vehicle control or loss of drive power. In addition, the vehicle may roll in park if the parking brake is not applied. Any of these scenarios can increase the risk of a crash.

The fix: Dealers will inspect the rear axle shaft bolts, replace incorrect bolts as necessary, and fill the differential fluid if needed, free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S67.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 24V805000 (manufacturer code 24S67).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

12. Visibility (wipers / glass)

What's wrong, in plain English: You may not be able to see the road clearly. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.

What could happen: Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.

The fix: Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S23.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 25V168000 (manufacturer code 25S23).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

13. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

What could happen: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

The fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed May 23, 2025. Ford's number for this recall is 25S38.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 25V242000 (manufacturer code 25S38).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

14. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

What could happen: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

The fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed o…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 25V315000 (manufacturer code 25S49).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

15. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The Instrument Panel Cluster may not properly illuminate warning lights or gauges. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

What could happen: An instrument panel that does not illuminate critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

The fix: Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed June 23, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C19.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 25V339000 (manufacturer code 25C19).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

16. Backup camera

What's wrong, in plain English: The rear camera may not show an image when reversing. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

What could happen: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

The fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 25V442000 (manufacturer code 25S72).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

17. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. An incorrect steering coupler cover and tires that were not designed for the vehicle may have been installed during a previous repair.

What could happen: Incorrect tires and an incorrect steering coupler cover can cause a loss of brake function, loss of steering control, or damage to tires, increasing the risk of a crash.

The fix: Dealers will inspect and if necessary, replace the tires, tire placard, and certification label, and also recalibrate the vehicle. Additionally, dealers will remove the steering coupler cover. Repairs will be performed free of charge. Owner notification letters were mailed April 10, 2026. Owners may contact Ford custo…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 25V623000 (manufacturer code 25S95).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

18. Body / structure

What's wrong, in plain English: Body panels, frame, doors, hood, trunk or latches. The engine crossmember may not be secured properly, which can cause the engine to shift and possibly result in a loss of drive power or brake failure.

What could happen: A loss of drive power or brake failure increases the risk of a crash.

The fix: Dealers will replace the cross member fasteners, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S04. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on Febr…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 26V061000 (manufacturer code 26S04).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-866-436-7332.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

19. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

What could happen: An unsecured wheelchair can move during transit, increasing the risk of injury.

The fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 TRANSIT VAN.
2. Book a repair at any authorized Ford dealer. Quote NHTSA campaign 25V876000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-956-6668.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Electrical system (14), Transmission / drivetrain (13), Unknown Or Other (9), Backup camera (9), Engine (7).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.