2014 Ford F-550 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Engine
What's wrong, in plain English: Engine problems range from stalling to fire. HME, Inc. is recalling certain emergency vehicles manufactured January 1, 2014, to March 31, 2015 and built on a model year 2014-2015 Ford F-550 chassis. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
What could happen: Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
The fix: HME will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on July 7, 2015. Owners may contact HME customer service at 1-616-261-2636.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 F-550.
- Book a repair at any authorized Ford dealer. Quote NHTSA campaign 15V371000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-616-261-2636.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Summary: HME, Inc. is recalling certain emergency vehicles manufactured January 1, 2014, to March 31, 2015 and built on a model year 2014-2015 Ford F-550 chassis. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Consequence: Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Remedy: HME will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on July 7, 2015. Owners may contact HME customer service at 1-616-261-2636.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2014 Ford F-550 owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Fuel system (1), Diesel (1), Engine (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (2)
01/16/2025 · Fuel system
The contact owns a 2014 Ford F-550. The contact stated that while driving on the highway at 55 MPH, the check engine warning light illuminated. The messages "Engine Power Reduced” and “Low Fuel" were displayed, and the vehicle lost motive power and decelerated to 20 MPH. The vehicle was driven to the residence. The vehicle was later taken to a local dealer…
08/31/2023 · Engine · fire
The contact owns a 2014 Ford F-550. The contact stated that while his driver was driving at unknown speeds, the instrument cluster went blank, flickered, and illuminated. There was smoke detected after the vehicle had been turned off for several hours. The vehicle was parked unattended and spontaneously caught fire. The contact was able to extinguish the fi…