2024 Chrysler Pacifica Hybrid recalls & complaints

1. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

What could happen: An air bag that does not deploy in a crash can increase the risk of injury.

The fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PACIFICA HYBRID.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 24V199000 (manufacturer code 14B, 33B, 34B, 35B, 36B).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Visibility (wipers / glass)

What's wrong, in plain English: You may not be able to see the road clearly. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

What could happen: A windshield that detaches from the vehicle during a crash can increase the risk of injury.

The fix: Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PACIFICA HYBRID.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 24V238000 (manufacturer code 25B).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Traction Control System

What's wrong, in plain English: A vehicle part that may fail. The traction control system (TCS) does not function when cruise control is activated.

What could happen: An inactive traction control system can increase the risk of a crash.

The fix: Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PACIFICA HYBRID.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 24V240000 (manufacturer code 22B).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-853-1403.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Seats

What's wrong, in plain English: Seat frames, adjusters or child-seat anchors. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

What could happen: A seat positioned too close to the air bag can increase the risk of injury during a crash.

The fix: Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PACIFICA HYBRID.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 24V888000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-488-0359.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

What could happen: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

The fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehi…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PACIFICA HYBRID.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 25V302000 (manufacturer code 06C, 54C, 55C).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

What could happen: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

The fix: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PACIFICA HYBRID.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 25V471000 (manufacturer code 57C).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

What could happen: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

The fix: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will b…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PACIFICA HYBRID.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 26V189000 (manufacturer code 06D, 10D, and 11D).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The spring inside the front seat harness connector may contact electrical terminals.

What could happen: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

The fix: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PACIFICA HYBRID.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 26V358000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-488-0359.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

What could happen: An unsecured wheelchair can move during transit, increasing the risk of injury.

The fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PACIFICA HYBRID.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 25V876000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-956-6668.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The retractors may not lock, preventing the wheelchair from being properly secured.

What could happen: An unsecured wheelchair can move during transit, increasing the risk of injury.

The fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PACIFICA HYBRID.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 25V877000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-488-9082.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Equipment

What's wrong, in plain English: A part or accessory supplied with the vehicle. The retractors may not lock, preventing the wheelchair from being properly secured.

What could happen: An unsecured wheelchair can move during transit, increasing the risk of injury.

The fix: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2024 PACIFICA HYBRID.
2. Book a repair at any authorized Chrysler dealer. Quote NHTSA campaign 26V296000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-488-0359.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Engine (17), Transmission / drivetrain (13), Electrical system (7), Fuel system (3), Unknown Or Other (2).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.