RecallPlainVehicle recalls, explained in plain English

2015 Chevrolet Ss recalls & complaints

7 high-risk recalls and 17 owner complaints. Check every recall is completed before buying.
7recalls
7high risk
0stop-driving
17complaints

Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.

7 safety recalls, most serious first

High risk Campaign 20V638000 · announced 15/10/2020 (5 years ago)

1. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

What could happen: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

The fix: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Own…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 SS.
  2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 20V638000.
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-222-1020.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: SEAT BELTS:FRONT
Summary: General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 19V801000 · announced 07/11/2019 (7 years ago)

2. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

What could happen: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

The fix: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 SS.
  2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 19V801000 (manufacturer code N192265980).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-222-1020.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary: General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 20V254000 · announced 07/05/2020 (6 years ago)

3. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

What could happen: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

The fix: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began May 26, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N192285350.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 SS.
  2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 20V254000 (manufacturer code N192285350).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-222-1020.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: STEERING
Summary: General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Caprice Police Pursuit vehicles (PPV) and SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began May 26, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N192285350.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 16V651000 · announced 08/09/2016 (10 years ago)

4. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

What could happen: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

The fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer ser…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 SS.
  2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 16V651000 (manufacturer code 16007).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-521-7300.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: AIR BAGS:FRONTAL
Summary: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 17V382000 · announced 15/06/2017 (8 years ago)

5. Steering

What's wrong, in plain English: If steering fails you can lose control of the car. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

What could happen: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

The fix: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17248.

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 SS.
  2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 17V382000 (manufacturer code 17248).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-222-1020.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary: General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17248.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 17V437000 · announced 10/07/2017 (9 years ago)

6. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the…

What could happen: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

The fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer servi…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 SS.
  2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 17V437000 (manufacturer code 17287).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-521-7300.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: AIR BAGS:FRONTAL
Summary: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High risk Campaign 16V518000 · announced 08/07/2016 (10 years ago)

7. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

What could happen: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

The fix: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repai…

What to do

  1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 SS.
  2. Book a repair at any authorized Chevrolet dealer. Quote NHTSA campaign 16V518000 (manufacturer code 31340).
  3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
  4. Manufacturer hotline: 1-800-222-1020.
  5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA

Component: SEAT BELTS:FRONT
Summary: General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Useful for owners

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Owner complaints filed with NHTSA

17complaints
1crashes
0fires
0injuries
0deaths

Most complained-about parts: Steering (6), Airbags (3), Suspension (2), Brakes (2), Seat belts (2).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.

Read recent complaints (8)

05/03/2024 · Suspension
Noticed a noise in the front suspension and took it in to dealership to get looked at. Dealership inspected and told me some internal component of the strut had failed and it wasn't operating correctly. I asked if I could just continue to drive it and they told me it could be a safety issue if I didn't get it fixed. My vehicle only has 39,000 miles and I fo…

05/08/2023 · Airbags
The contact owns a 2015 Chevrolet SS. The contact stated that the service air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the passenger’s side seat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure informed the contact that the…

08/05/2020 · Steering
TL* THE CONTACT OWNS A 2015 CHEVROLET SS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE VEHICLE TEMPORARILY REGAINED POWER STEERING FUNCTIONALITY PRIOR TO THE FAILURE RECURRING. ADDITIONALLY, THE CONTACT ALSO EXPERIENCED THE FAILURE AT START-UP. THE V…

03/03/2020 · Suspension
THE REAR SHOCK ABSORBERS NEED TO BE REPLACED AT 43000 MILES. THESE ARE ELECTRONIC MAGNETIC RHEALOGICAL SHOCKS AND COST OVER $600 EACH!! THIS SEEMS LIKE AN ABNORMAL ISSUE THAT SHOULD BE COVERED BY GM. I UNDERSTAND THIS IS A COMMON PROBLEM ON THESE CARS AND SINCE THE PART NUMBER HAS CHANGED IT SEEMS THAT GM KNOWS ABOUT THIS ISSUE.

07/15/2019 · Electrical system
THE AIRBAG WARNING LIGHT CAME ON IN THE CAR AND I TOOK IT IN FOR SERVICE AS SOON AS AN APPOINTMENT BECAME AVAILABLE. AFTER A FEW HOURS OF DIAGNOSIS, CHEVROLET SERVICE DETERMINED THERE WAS A LOOSE WIRE AND IT WAS REPAIRED. THE PROBLEM WAS THAT MY CAR WAS OUT OF SERVICE FOR TWO DAYS WHILE THE ISSUE WAS BEING DIAGNOSED AND I HAD TO PAY FOR THE REPAIR. I THI…

06/21/2019 · Steering
TL* THE CONTACT OWNS A 2015 CHEVROLET SS. AFTER STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL WAS UNABLE TO BE TURNED. ONCE THE VEHICLE WAS RESTARTED, THE STEERING WHEEL WAS ABLE TO OPERATE NORMALLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED TH…

04/17/2019 · Steering
THIS IS A FOLLOW UP TO NHTSA COMPLAINT ID 11196202. I DISCOVERED THAT MY DEALERSHIP, BOB BELL CHEVROLET, DID NOT FOLLOW THE SERVICE PROCEDURES FOR RECALL 17V-382 BACK IN 2017. THE BAD PART NUMBER FOR THE STEERING ASSEMBLY WAS STILL IN MY CAR. HAD THEY PROPERLY PERFORMED THE INSPECTION PER THE SERVICE PROCEDURE, I WOULD NOT HAVE EXPERIENCED THIS SAFETY FA…

04/15/2019 · Steering
WHILE TURNING ONTO MY STREET FRIDAY (4/12) NIGHT, MY POWER STEERING STOPPED FUNCTIONING WITHOUT WARNING AND MY CAR SAID "SERVICE POWER STEERING." I WAS PROBABLY MOVING LESS THAN 25MPH AND LUCKILY THERE WAS NO TRAFFIC, BUT I CAME CLOSE TO HITTING OTHER PARKED CARS. WITH GREAT DIFFICULTY, I WAS ABLE TO GET IT PARKED WELL ENOUGH OUT OF THE PATH OF TRAFFIC.…

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