2025 Cadillac Escalade Iq recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Wheels / tires
What's wrong, in plain English: A wheel or tire can fail while driving. Incorrect bolts may have been installed on the left and right front wheel hubs, which can result in the bolts loosening or deforming over time.
What could happen: A bolt that loosens or breaks during vehicle operation can result in loss of vehicle control, increasing the risk of a crash.
The fix: Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N2…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2025 ESCALADE IQ.
- Book a repair at any authorized Cadillac dealer. Quote NHTSA campaign 26V304000 (manufacturer code N262554630).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-462-8782.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: WHEELS:HUB
Summary: General Motors, LLC is recalling certain 2025–2026 Cadillac Escalade, Escalade ESV, Chevrolet Suburban 1500, Tahoe, GMC Yukon, and Yukon XL vehicles with 24-inch wheels. Incorrect bolts may have been installed on the left and right front wheel hubs, which can result in the bolts loosening or deforming over time.
Consequence: A bolt that loosens or breaks during vehicle operation can result in loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262554630. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 14, 2026.
Notes:
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Digital tire pressure gauge
- 2025 Cadillac Escalade Iq owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Steering (2), Engine (2), Vehicle Speed Control (1), Wheels / tires (1), Seats (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (5)
10/01/2026 · Steering
On October 1, 2026, the vehicle experienced a sudden and complete loss of steering control while I was driving. The steering wheel became mechanically disengaged from steering control and rotated freely. I was able to stop the vehicle narrowly avoiding a collision. The vehicle was not driveable and in the flow of traffic, and safety was of the most concern…
08/10/2026 · Steering
On April 7, 2026 I was driving my daughter to school when my 2025 Cadillac Escalade IQ Frunk (Front Trunk) opening while driving. This renders the EV completely inoperable and disables the vehicle. I pulled over and contacted Road Side assistance and had my vehicle towed to Cadillac of Beverly Hills. It was repaired over the course of 3 days and I was as…
05/21/2026 · Wheels / tires
While driving the vehicle it lifts from the back and lowers in the front and the car while in drive malfunctions leaning to the right applying pressure on the front tire and cause the tread on the tire to come off which was stated as a defect with no way to fix or resolve at this time, I was told by the dealership that the tires are not under warranty and m…
04/13/2026 · Seats
2025 Cadillac Escalade IQ GM issued a Customer Satisfaction Program (NHTSA ID 11017089, Manufacturer Communication N252492830-01) for 2nd and 3rd row outboard head restraints that may not lock in the upright position on 2025 Escalade IQ vehicles. My vehicle has this exact defect—both the 2nd and 3rd row head restraints were stuck in the down/forward positi…
05/12/2025 · Electrical system
Ball Bearings upon purchase, was not able to drive off the lot. Sensors malfunctioning creating horn honking each day at a specific time Module currently needs replacement on new vehicle. Entire vehicle shut down without power. Passenger side blind spot in side mirror. Unable to see cars and blindspot sensor does not register vehicle. Is this due to the veh…