2023 Cadillac Ct5 recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
1 safety recall, most serious first
1. Lights — software update
What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
What could happen: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
The fix: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-80…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 CT5.
- This recall may be fixed by an over-the-air software update. Check the car's screen or app before booking a dealer visit.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-888-988-7267.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Summary: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
Owner complaints filed with NHTSA
Most complained-about parts: Transmission / drivetrain (5), Wheels / tires (2), Unknown Or Other (1), Fuel system (1), Body / structure (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
09/30/2026 · Unknown Or Other
Telematics module doesn’t work. Problematic with newer Cadillacs.
09/03/2026 · Fuel system
While driving my 2023 Cadillac CT5-V Blackwing in an active traffic lane, the vehicle experienced a sudden and complete loss of propulsion. I was unable to maintain movement with traffic, and the vehicle became disabled in the roadway. The failure occurred without sufficient warning for me to safely remove the vehicle from active traffic. This created a se…
04/14/2026 · Wheels / tires · crash
Incident Overview: A Continental Control Contact Sport SRS+ tire (DOT 5323) experienced a catastrophic internal structural failure during normal driving on a wet roadway. The tire had approximately 50% tread remaining and was 1–1.5 years old. Failure Description: Inspection indicates internal belt/carcass separation originating within the tire structure, le…
01/06/2026 · Body / structure
Driver Door continue to not open. You must remove key cover off handle and manually open door with key or roll down all windows with Keyfob to reach in to open doors
09/03/2025 · Transmission / drivetrain
The valve body in the ten speed transmission failed while driving. The transmission did a rough shift and a message popped up on the display saying that power has been reduced along with the check engine light illuminating. The transmission reduced usable gears to prevent damage. I was a hazard on the road way due to not being able to get up to the posted s…
08/08/2025 · Transmission / drivetrain
I purchased a 2023 Cadillac CT5 from a Cadillac dealership in Cleveland, Ohio on June 24th, 2025 with slightly under 18K miles. On July 30th, I took the car to a local Cadillac dealer due to on a few occasions, while driving down the highway, the car went into "decreased acceleration, drive with care". The service department said the Cadillac had over 90k…
07/24/2025 · Airbags · crash
The lane departure didn’t work as expected to avoid a crash. I was hurt and bruised due to the air bags never deployed after hit on right wheel number flew off causing my to go into 5 guard rails . The whole front end was destroyed into pieces “no airbags” I’m lucky to be alive. It was inspected by police and my insurance company consider it total loss.noth…
05/15/2025 · Transmission / drivetrain
At 22,000 miles, driving along at approximately 40mph, vehicle felt like it surged - check engine light went on and message of "limited acceleration - drive with care" appeared. Key cycled the car, CEL and message remained. Car would then not drive higher than 3rd or 4th gear and at limited speed as I tried to get it home. Once I pulled into my drivewa…