2012 Buick Lacrosse Eassist recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
5 safety recalls, most serious first
1. Seats
What's wrong, in plain English: Seat frames, adjusters or child-seat anchors. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
What could happen: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
The fix: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-2…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 LACROSSE EASSIST.
- Book a repair at any authorized Buick dealer. Quote NHTSA campaign 14V447000 (manufacturer code 14271).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-521-7300.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SEATS:FRONT ASSEMBLY:POWER ADJUST
Summary: General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Consequence: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Electrical system
What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.
What could happen: If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.
The fix: GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13136.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 LACROSSE EASSIST.
- Book a repair at any authorized Buick dealer. Quote NHTSA campaign 13V173000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-521-7300.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRICAL SYSTEM
Summary: General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.
Consequence: If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.
Remedy: GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13136.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Electronic Stability Control (esc)
What's wrong, in plain English: A vehicle part that may fail. 126, "ELECTRONIC STABILITY CONTROL SYSTEMS (ESC)." THE STABILITRAK SYSTEM HAS AN INCORRECT CALIBRATION THAT MAY CAUSE THE SYSTEM TO NOT PROPERLY DETECT IF A SENSOR WERE TO MALFUNCTION, AND THE WARNING LIGHT INDICATING THAT THE SYSTEM IS NOT OPERATING WOULD NOT ILLUMINATE, AS REQUIRED IN THE SAFETY STANDARD.
What could happen: THE IMPROPER DIAGNOSING MAY CAUSE THE ESC TO FALSELY ACTIVATE, RESULTING IN SUDDEN CHANGES IN VEHICLE HANDLING AND DECELERATION, PARTICULARLY AT HIGHER SPEEDS, WHICH MAY CAUSE THE DRIVER DIFFICULTY IN MAINTAINING THE VEHICLE'S DESIRED PATH OF TRAVEL AND DESIRED VEHICLE SPEED, AND COULD RESULT IN A…
The fix: GM DEALERS WILL REPROGRAM THE ELECTRONIC BRAKE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 12, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 LACROSSE EASSIST.
- Book a repair at any authorized Buick dealer. Quote NHTSA campaign 11V404000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-866-608-8080.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ELECTRONIC STABILITY CONTROL (ESC)
Summary: GM IS RECALLING CERTAIN MODEL YEAR 2012 BUICK LACROSSE PASSENGER VEHICLES MANUFACTURED FROM JUNE 9, 2011, THROUGH JULY 2, 2011, FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 126, "ELECTRONIC STABILITY CONTROL SYSTEMS (ESC)." THE STABILITRAK SYSTEM HAS AN INCORRECT CALIBRATION THAT MAY CAUSE THE SYSTEM TO NOT PROPERLY DETECT IF A SENSOR WERE TO MALFUNCTION, AND THE WARNING LIGHT INDICATING THAT THE SYSTEM IS NOT OPERATING WOULD NOT ILLUMINATE, AS REQUIRED IN THE SAFETY STANDARD.
Consequence: THE IMPROPER DIAGNOSING MAY CAUSE THE ESC TO FALSELY ACTIVATE, RESULTING IN SUDDEN CHANGES IN VEHICLE HANDLING AND DECELERATION, PARTICULARLY AT HIGHER SPEEDS, WHICH MAY CAUSE THE DRIVER DIFFICULTY IN MAINTAINING THE VEHICLE'S DESIRED PATH OF TRAVEL AND DESIRED VEHICLE SPEED, AND COULD RESULT IN A CRASH WITHOUT WARNING.
Remedy: GM DEALERS WILL REPROGRAM THE ELECTRONIC BRAKE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 12, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080.
Notes: GM'S SAFETY RECALL NUMBER IS 11222. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
4. Suspension
What's wrong, in plain English: Parts can break and cause loss of control. General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wiscons…
What could happen: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
The fix: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick cus…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 LACROSSE EASSIST.
- Book a repair at any authorized Buick dealer. Quote NHTSA campaign 20V764000 (manufacturer code N202308930).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-521-7300.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SUSPENSION:REAR
Summary: General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.
Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
5. Suspension
What's wrong, in plain English: Parts can break and cause loss of control. General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wiscons…
What could happen: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
The fix: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is…
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2012 LACROSSE EASSIST.
- Book a repair at any authorized Buick dealer. Quote NHTSA campaign 21V00F000 (manufacturer code N212346640).
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-521-7300.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: SUSPENSION:REAR
Summary: General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.
Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- Portable jump starter
- 2012 Buick Lacrosse Eassist owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Electrical system (1), Steering (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (2)
09/17/2026 · Electrical system
**Subject:** Formal Safety Defect Complaint: Premature Failure of Completed Recall Remedy (NHTSA Campaign 13V173000 / GM Recall 13136) Resulting in Sudden Loss of Power Steering **VEHICLE INFORMATION** * **Year/Make/Model:** 2012 Buick LaCrosse Hybrid (eAssist) * **VIN:** [XXX] * **Current Mileage:** [Insert Current Mileage] **DESCRIPTION OF SAFETY DEF…
05/04/2022 · Steering
Hello I have a 2012 Buick lacrosse, when I first bought the vehicle I notice that the service stability track light would come on and immediately after would follow that my motors speed had been reduced. After learning all of this about the vehicle I searched if there was any recalls concerning this matter and in fact found that 2012 Buick lacrosse did have…