2023 BMW I7 Sedan recalls & complaints

1. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.

What could happen: An interruption of electrical power may result in a sudden loss of drive power, increasing the risk of a crash.

The fix: Dealers will update the high voltage battery ECU software, free of charge. Owner notification letters are expected to be mailed February 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 I7 SEDAN.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 22V944000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. In certain seat monitoring conditions, the front passenger seat electronic control unit (ECU) software may not recognize the seat position, and disable the front passenger air bag, knee air bag, and active headrest.

What could happen: A disabled front passenger air bag, knee air bag, or active headrest will not deploy as intended in a crash, increasing the risk of injury.

The fix: Dealers will reprogram the front passenger seat electronic control unit software, free of charge. Owner notification letters were mailed March 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 I7 SEDAN.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 23V050000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Seats

What's wrong, in plain English: Seat frames, adjusters or child-seat anchors. The front seat length adjustment system may not have been welded properly.

What could happen: An improperly welded front seat may not properly restrain an occupant, increasing the risk of injury in a crash.

The fix: Dealers will inspect the front seats and if necessary, replace the seat front structure including the seat length adjustment system, free of charge. Owner notification letters were mailed August 3, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 I7 SEDAN.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 23V414000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The Interaction Bar, located on the dashboard, may not activate the windshield defrosting/defogging system and/or the hazard warning lights. In addition, those control buttons may not illuminate when pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems", and 108, "Lamps, Reflective Devices, and Associat…

What could happen: The inability to operate the defrost or hazard warning lights can increase the risk of a crash or injury.

The fix: Dealers will replace the Interaction Bar, free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 I7 SEDAN.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 23V479000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

5. Visibility (wipers / glass)

What's wrong, in plain English: You may not be able to see the road clearly. The windshield wipers may fail during certain weather conditions.

What could happen: Windshield wiper failure can reduce visibility, increasing the risk of a crash.

The fix: Dealers will inspect and replace the windshield wiper system, as necessary, free of charge. Owner notification letters were mailed November 15, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 I7 SEDAN.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 23V644000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

6. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.

What could happen: An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.

The fix: Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 I7 SEDAN.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 23V700000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

7. Electronic Stability Control (esc)

What's wrong, in plain English: A vehicle part that may fail. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

What could happen: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

The fix: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 I7 SEDAN.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 24V104000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

8. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.

What could happen: A loss of drive power increases the risk of a crash.

The fix: The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 I7 SEDAN.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 25V395000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

9. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.

What could happen: Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.

The fix: Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 I7 SEDAN.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 25V470000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

10. Brakes

What's wrong, in plain English: Anything that slows the car down. Treat brake recalls as urgent. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

What could happen: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

The fix: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in…

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 I7 SEDAN.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 26V422000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

11. Electrical system

What's wrong, in plain English: Wiring, modules, batteries. Short circuits can cause stalls or fires. The telematics control unit may not transmit the vehicle location information to emergency responders.

What could happen: Emergency response may be delayed without the vehicle location information, increasing the risk of injury.

The fix: Dealers will update the telematics control unit software, free of charge. Owner notification letters were mailed January 17, 2023. Owners may contact BMW customer service at 1-800-525-7417.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2023 I7 SEDAN.
2. Book a repair at any authorized BMW dealer. Quote NHTSA campaign 22V860000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-525-7417.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Brakes (4), Forward Collision Avoidance (3), Hydraulic (2), Electronic Stability Control (esc) (2), Electrical system (2).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.