2015 BMW 428xi recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-19. Recalls apply to specific VINs — run your VIN to confirm.
2 safety recalls, most serious first
1. Fuel system
What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
What could happen: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
The fix: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 428XI.
- Book a repair at any authorized BMW dealer. Quote NHTSA campaign 15V189000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-525-7417.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Engine
What's wrong, in plain English: Engine problems range from stalling to fire. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
What could happen: An electrical short increases the risk of a fire.
The fix: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2015 428XI.
- Book a repair at any authorized BMW dealer. Quote NHTSA campaign 24V608000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-525-7417.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Summary: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2015 BMW 428xi owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Steering (1), Electrical system (1), Unknown Or Other (1).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (1)
07/11/2017 · Steering · crash
1ST I WAS DRIVING AND MY STERRING WHEEL LOCKED UP ON ME AND I CRASHED... I REPORTED THE ISSUE TO BMW THEY INITATED AN INVESTIGATION THAT TOOK NEARLY 6MONTHS AND RULED NOT IN MY FAVOR... 2ND INCIDENT... MY HORN FAILED AND CAUSED AND ACCIDENT AFTER I HAD JUST GOTTEN MY VEHICLE SERVICED... I GOT THE HORN REPAIR FROM BMW AGAIN AND CURRENTLY ITS NOT WORKING AT…