2014 BMW 328xi recalls & complaints
Source: NHTSA, updated daily. Last checked 2026-10-18. Recalls apply to specific VINs — run your VIN to confirm.
3 safety recalls, most serious first
1. Fuel system
What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
What could happen: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
The fix: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 328XI.
- Book a repair at any authorized BMW dealer. Quote NHTSA campaign 15V189000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-525-7417.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Consequence: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
2. Lights
What's wrong, in plain English: Headlights, tail lights or turn signals may not work, making the car hard to see. BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013,…
What could happen: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
The fix: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 328XI.
- Book a repair at any authorized BMW dealer. Quote NHTSA campaign 15V520000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-525-7417.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: EXTERIOR LIGHTING
Summary: BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at CustomerRelations@bmwusa.com.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
3. Engine
What's wrong, in plain English: Engine problems range from stalling to fire. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
What could happen: An electrical short increases the risk of a fire.
The fix: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
What to do
- Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2014 328XI.
- Book a repair at any authorized BMW dealer. Quote NHTSA campaign 24V608000.
- The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
- Manufacturer hotline: 1-800-525-7417.
- Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.
Official wording from NHTSA
Component: ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Summary: BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Consequence: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Useful for owners
- OBD2 code reader — see what the car's computer is reporting
- Compact car fire extinguisher
- 2014 BMW 328xi owner's manual
Owner complaints filed with NHTSA
Most complained-about parts: Engine (5), Electrical system (3), Fuel system (3), Body / structure (3), Unknown Or Other (3).
Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.
Read recent complaints (8)
03/06/2025 · Engine
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
12/03/2024 · Engine
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the…
09/16/2024 · Engine
The contact owns a 2014 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were available. The contact stated that the manufacturer had exceeded a reasonable am…
10/05/2020 · Fuel system
TL* THE CONTACT OWNS A 2014 BMW 328XI. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO BMW NORTHWEST (4011 20TH ST E, TACOMA, WA 98424)…
02/04/2019 · Body / structure
BOTH THE DRIVER AND PASSENGER DOOR LOCKS OCCASIONALLY FAIL TO UNLOCK PREVENTING EXIT FROM THE VEHICLE. THIS HAS OCCURRED ABOUT 12-15 TIMES TO EITHER MY WIFE OR MYSELF. THERE IS A MASTER LOCK/UNLOCK BUTTON THAT WILL UNLOCK THE DOORS. NEVER THE LESS, THIS DEFECT COULD BE A SERIOUS PROBLEM IN AN EMERGENCY.
12/12/2018 · Body / structure
THE DOOR LOCK ACTUATORS ARE KNOWN TO BE DEFECTIVE IN THAT IF ONE PULLS ON THE HANDLE, THE DOOR WILL NOT MECHANICALLY UNLOCK BY DOUBLE-PULLING THE HANDLE, MEANING THE ONLY WAY TO UNLOCK THE DOOR IS BY USING ELECTRONIC UNLOCK BUTTON. IF THE CAR IS IN A WATER ACCIDENT, FIRE, OR ANY OTHER SITUATION WHERE THE BATTERY IS NO LONGER OPERABLE, THE OCCUPANTS WILL BE…
07/24/2018 · Body / structure
DOORS WILL NOT UNLOCK MANUALLY FROM TIME TO TIME. THE ONLY WAY TO UNLOCK IS TO USE THE CENTRAL UNLOCKING FEATURE. COULD BE DEADLY IN A CRASH! BMW WILL NOT EVEN LOOK AT THE CAR UNLESS I PAY THEM A $150 DIAGNOSTIC FEE! CAR IS STOPPED, ENGINE OFF, AND THE FRONT DOORS (BOTH) WILL NOT MANUALLY UNLOCK FROM TIME TO TIME. ONLY WAY TO GET OUT IS TO USE CENTR…
12/20/2017 · Unknown Or Other
STRANGE ?MAKE YOU FEEL SICK? FUMES CONSTANTLY ENTERING MY CAR CABIN. I USED AN AIR QUALITY TEST DEVICE TO READ THE AIR. ITS BAD. MANUFACTURER DENIES EVERYTHING. WANTS ME TO REPLACE THE WINDSHIELD TO MAKE IT GO AWAY. BUT ONLY IF HE DOES IT. 3RD PARTY NOT ALLOWED. I HAD WINDSHIELD CHECKED BY 3RD PARTY. NO AIR LEAKS. MANUFACTURER REFUSES TO DO THE SAME TEST. F…