2017 Audi A7 recalls & complaints

1. Fuel system

What's wrong, in plain English: Fuel lines, tank or pump. Fuel problems usually mean a leak, and leaks mean fire risk. The left and right fuel rails may leak fuel.

What could happen: A fuel leak in the presence of an ignition source can increase risk of a fire.

The fix: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 A7.
2. Book a repair at any authorized Audi dealer. Quote NHTSA campaign 19V035000 (manufacturer code 24DP).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-253-2834.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

2. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.

What could happen: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.

The fix: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 A7.
2. Book a repair at any authorized Audi dealer. Quote NHTSA campaign 18V370000 (manufacturer code 74D5).
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-253-2834.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

3. Seat belts

What's wrong, in plain English: Seat belts may not hold you in a crash. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may…

What could happen: In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.

The fix: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 A7.
2. Book a repair at any authorized Audi dealer. Quote NHTSA campaign 16V955000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-893-5298.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

4. Airbags

What's wrong, in plain English: The airbag system — the part that is supposed to protect you in a crash. The affected vehicles have head curtain air bags that may not deploy properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

What could happen: If the head curtain airbag does not deploy properly in the event of a crash, an unbelted passenger has an increased risk of injury.

The fix: Audi will notify owners, and dealers will replace the affected head curtain air bags, free of charge. The recall is expected to begin June 29, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for the recall is 69R2.

What to do

1. Check whether your car is affected: enter your 17-digit VIN at nhtsa.gov/recalls. A recall covers specific VINs, not every 2017 A7.
2. Book a repair at any authorized Audi dealer. Quote NHTSA campaign 17V293000.
3. The repair is free. By US law, safety recall repairs cost the owner nothing, no matter the car's age or mileage.
4. Manufacturer hotline: 1-800-253-2834.
5. Buying this car used? Ask the seller for proof the recall was completed, or run the VIN yourself before paying.

Owner complaints filed with NHTSA

Most complained-about parts: Brakes (1), Engine (1), Fuel system (1).

Complaints are unverified reports from owners. A pattern (many complaints about the same part) matters more than any single one.